CHAPTER 6 TROUBLESHOOTING

Improving the Print Quality

This section provides information on the following topics:

Image Defect Samples

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A B C D a b c d e 0 1 2 3 4

Faint

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A B C D a b c d e 0 1 2 3 4

Gray background

Recommendation

Check the printer's environment. Conditions such as humidity, high temperatures, etc., may cause this print defect to occur. See Positioning the Printer” in Chapter 1.

If the whole page is too light, toner save mode may be on. Disable toner save mode within the Printer Properties tab of the Driver.

Try installing a new toner cartridge. See “Replacing the Toner Cartridge” in Chapter 5.

Try installing a new drum unit. See "Replacing the Drum Unit" in Chapter 5.

Make sure that you use paper that meets the Brother’s recommended specifications. See “What Kind of Paper can I Use?” in Chapter 1.

Check the printer's environment; high temperature and high humidity conditions can increase the amount of background shading.

Installing a new toner cartridge. See "Replacing the Toner Cartridge" in Chapter 5.

Installing a new drum unit. See "Replacing the Drum Unit" in Chapter 5.

Make sure that you use paper that meets the specifications. A rough surfaced paper, paper that has absorbed moisture or thick print media can cause the problem.

Make sure that you select the appropriate media type in the printer driver. See “What Kind of Paper can I Use?” in Chapter 1.

Try installing a new drum unit. See Replacing the Drum Unit” in Chapter 5.

Ghost

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