Examples of poor print quality

Recommendation

 

 

 

Make sure that you use paper that meets our specifications. See

 

 

 

Acceptable paper and other print media on page 16.

 

 

 

Check the machine’s environment. Conditions such as high

ABCDEFGH

abcdefghijk

temperatures and high humidity can increase the amount of

A B C D

background shading. See the Safety and Legal booklet.

Put in a new toner cartridge. See Replacing the toner cartridge

a b c d e

on page 29.

0 1 2 3 4

 

 

Put in a new drum unit. See Replacing the drum unit on page 35.

 

 

 

Gray background

 

 

 

 

Make sure that you use paper that meets our specifications.

 

Rough-surfaced paper or thick print media may cause this

 

problem. See Acceptable paper and other print media

 

on page 16.

 

Make sure that you choose the proper media type in the printer

 

driver or in the machine’s Paper Type menu setting. See

 

Acceptable paper and other print media on page 16 and Basic tab

 

in Chapter 2 of the Software User's Guide.

 

Choose Reduce Ghosting mode in the printer driver. See Ghost

Ghost

Reduction Setting in Chapter 2 (for Windows®) or Chapter 8 (for

 

Macintosh) of the Software User's Guide.

Put in a new toner cartridge. See Replacing the toner cartridge on page 29

Put in a new drum unit. See Replacing the drum unit on page 35.

The fuser unit may be contaminated. Call Brother Customer Service.

Make sure that you use paper that meets our specifications.

 

Rough-surfaced paper may cause the problem. See Acceptable

ABCDEFGH

paper and other print media on page 16.

Clean the corona wire and the drum unit. See Cleaning the corona

abcdefghijk

A B C D

wire on page 34 and Cleaning the drum unit in Appendix A of the

Advanced User's Guide.

a b c d e

The drum unit may be damaged. Put in a new drum unit. See

0 1 2 3 4

Replacing the drum unit on page 35.

Toner specks

The fuser unit may be contaminated. Call Brother Customer

Service.

60