CHAPTER 6 TROUBLE SHOOTING
6-22
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Note
You can resolve a print quality problem by replacing a toner cartridge with a
new one when the LCD indicates the ‘toner low’ or ‘toner empty’ message.
Question Recommendation
White horizontal lines
or bands or rubbing
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
1) Check that the printer is installed on a solid level
surface.
2) Check that the rear access cover is closed
correctly.
3) Check that the toner cartridges are installed
correctly.
4)Shake the toner cartridges gently.
Colors are light or
unclear on the whole
page
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
1) Check that the specified paper was used.
2)Change the paper to freshly unpacked paper, and
then check that the problem is solved.
3) Check that the rear access cover is closed correctly.
4) Shake the toner cartridges gently.
White vertical streaks
or bands
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Identify the missing color and replace that toner
cartridge.
*The toner has probably reached the end of its life.
However, when you see a white vertical line on the
toner roller, try the following procedure.
1. Cut a sheet approx. 50mm x 50mm out of a
transparency film.
2. Insert the film about 10mm into the gap between the
toner roller and the blade.
3. Slide the film and pull it out as shown below.