TROUBLESHOOTING 13 - 10
YL4US_FAX2800MFC4800-FM5.5
Brother Internet Print (TCP/IP) Troubleshooting
1
The first step in troubleshooting is to make sure that you have a
valid E-mail connection on both the sending PC and the
receiving print server. Try sending an E-mail message from the
PC to a user at the remote site who can receive mail via the
POP3 server. If this does not work, there may be an E-mail
configuration problem on the PC, on the local E-mail server, or
on the remote POP3 server. Double check to make sure that the
E-mail parameters that you configured on the PC and on the
remote print server match those that are configured on the E-
mail servers.
2
If you can print small files OK but are having problems printing
large files, the problem may be in the e-mail system! Some E-
mail systems have difficulties printing large files. If the file does
not reach its destination intact, then the problem is with the E-
mail system.
3
You can also enable the partial e-mail print facility on your client
PC, this will split the e-mail up into fragments which should then
not overwhelm your e-mail server. To do this, select the property
dialog of the Brother Internet Print Port.