Brother MFC-680CN Printing Received Faxes, Telephone Line or Connections, Receiving Faxes

Printing Received Faxes

Difficulty Suggestions

Condensed print and white streaks

across the page or the top and

bottom of sentences are cut off.

You probably had a bad connection, with static or interference on the telephone

line. Ask the other party to send the fax again.

Vertical black lines when receiving. The sender's scanner may be dirty. Ask the sender to make a copy to see if the

problem is with the sending machine. Try receiving from another fax machine.

Received colour fax prints only in

black and white.

Replace the colour ink cartridges that are empty or nearly empty, and then ask the

other person to send the colour fax again. (See Replacing the ink

cartridges on page 136.) Check that Advanced Fax Operation is set to off. (See

Turning off Advanced Fax Operations on page 70.)

Left and Right margins are cut off or

a single page is printed on two

pages.

Turn on Auto Reduction. (See Printing a reduced incoming fax on page 43.)

Difficulty Suggestions

Dialling does not work. (No dial

tone)

Make sure the machine is plugged in and not in Power Save mode.

Check all line cord connections.

Change Tone/Pulse setting. (See the Quick Setup Guide.)

Lift the external telephone’s handset, (or the machine’s handset or cordless

handset if available), and then dial the number to send a manual fax. Wait to hear

fax receiving tones before pressing Mono Start or Colour Start.

The machine does not answer

when called.

Make sure the machine is in the correct receiving mode for your setup. (See

Choosing the Receive Mode on page 39.) Check for a dial tone. If possible, call

your machine to hear it answer. If there is still no answer, check the telephone line

cord connection. If there is no ringing when you call your machine, ask your

telephone company to check the line.

Difficulty Suggestions

Cannot receive a fax. Check all line cord connections.

Make sure the machine is in the correct receiving mode for your setup. (See

Receive mode settings on page 41.)

If you often have interference on the telephone line, try changing the menu setting

of Compatibility to Basic. (See Telephone line interference on page 135.)

If you connect your machine to PBX or ISDN, set the menu setting of Telephone

Line Type to your telephone type. (See Setting the Telephone Line

Type on page 48.)