Brother MFC-680CN a, b c, g, d, e

Troubleshooting and Routine Maintenance

131

B

Error animation B

Error animation displays step-by-step

instructions when paper gets jammed or ink

cartridges are empty. You can read the steps

at your own pace by pressing c to see the

next step and d to go backward. If you do not

press a key after 1 minute the animation

starts running automatically again.

Note

You can press d, c or OK to pause the

auto-animation and go back to step-by-

step mode.

Transferring your faxes or Fax

Journal report B

If the LCD shows:

Unable to Clean XX

Unable to Init. XX

Unable to Print XX

Unable to Scan XX

Unable to use Phone XX

We recommend transferring your faxes to

another fax machine or to your PC. (See

Transferring faxes to another fax

machine on page 131 or Transferring faxes

to your PC on page 132.)

You can also transfer the Fax Journal report

to see if there are any faxes you need to

transfer. (See Transferring Fax Journal report

to another fax machine on page 132.)

Note

If there is an error message on the

machine's LCD, after the faxes have been

transferred, disconnect the machine from

the power source for several minutes, and

then reconnect it.

Transferring faxes to another fax machine

B

If you have not set up your Station ID, you

cannot enter fax transfer mode. (See Setting

Your Station ID in the Quick Setup Guide.)

aPress Stop/Exit to interrupt the error

temporarily.

bPress Menu.

cPress a or b to choose Service.

Press OK.

dPress a or b to choose

Data Transfer.

Press OK.

ePress a or b to choose Fax Transfer.

Press OK.

fDo one of the following:

If the LCD shows No Data, there

are no faxes left in the machine's

memory.

Press Stop/Exit.

Enter the fax number to which faxes

will be forwarded.

gPress Mono Start.

Unusable Device

Please Disconnect

USB Device.

A USB device or USB Flash

memory drive that is not

supported has been connected to

the USB direct interface.

For more information, visit us at

http://solutions.brother.com.

Unplug the device from the USB direct

interface.

Wrong Paper Size Paper is not the correct size. Load the correct size of paper (Letter,

Legal or A4), and then press Mono Start

or Colour Start.

Error Message Cause Action

Contents

Main If you need to call Customer Service http://www.brother.com/registration/ Approval Information and Compilation and Publication Notice APPROVAL INFORMATION Compilation and Publication Notice Page Table of Contents Section I General 1 General Information 2 2 Loading documents and paper 10 3 General setup 21 Section II Fax 5 Sending a fax 32 6 Receiving a Fax 39 7 Telephone and External devices 45 8 Dialling and storing numbers 54 9 Digital TAD 61 10 Advanced fax operations (Monochrome only) 65 11 Printing Reports 74 12 Polling 76 Section III Copy 13 Making copies 80 Printing photos from a memory card or USB Flash memory drive 14 Section IV Direct Photo Printing Section V Software 16 Software and Network features 110 Section VI Appendixes A Safety and Legal 112 B Troubleshooting and Routine Maintenance 121 C Menu and Features 148 D Specifications 166 E Glossary 182 F Index 186 Page Section I Genera l Using the documen tation Symbols and conventions used in the do cum enta tio n Genera l I nform ation Accessing the Software Users Guide and Network Users Gu ide Vie wing Do cume ntat ion Viewing Documentation (For Windows a b a b c d e How to find Scanning ins tructions How to find Network setup instruct ions (MFC-885CW only ) Control panel over view Page LC D d ispla y in d ica tion s The LCD shows the current machine status when the machine is idle. 5 6 12 3 4 General Information b General Setup. c d You can see the current setting on the LCD: Loadin g docu men ts and pap er Us ing th e scan n er g las s Document Size s Supported How t o l o ad d ocume nt s a b c Sca nn abl e ar ea Acceptable paper and other med ia Rec omm ende d me dia Ha nd lin g and us ing med ia Brother paper Paper capacity of the output paper tr ay Choo sing th e righ t me dia Paper type a nd size for each ope rat ion Paper weight, thickness and ca pacity Loading paper and other media a b c d e f g h Loading envelopes and post car ds About envel opes How to loa d envelopes a nd post cards a b a b c Load in g ph oto pa pe r a b c d Removing small printouts fro m th e m achin e Pr intab le area Ge neral s etup 3 Power Save mo de Putting your machine in Po we r Save mode a Mode T imer b General Setup. c d 1Min, 2Mins, 5Mins or Off. Paper settin gs Pa pe r Type b c d Paper S ize Volume Se ttings Automatic Daylight Savin gs Time LCD display Page Page Secu rity fea ture s Memory Se curity Setting and changing the memor y sec urit y pas swor d Sett ing a pa sswo rd fo r the first ti me c Page Page Section II Fax Entering Fa x mode Faxi ng f rom the A DF b c S endi ng a fax Faxi ng fro m th e s cann er gl ass b c f Faxing Letter size documents fro m the scan ne r gla ss b c Broadcasting (M ono c hr om e on ly ) c e f Cancelling a Broadcast in pr ogres s Additional sending operations Sending faxes using multiple sett i ng s b c d Cont rast b c Dual access Re al tim e t ran smiss io n b c c d c Delayed Faxing c d e Delayed Batch Transmission b c d Restoring all settings to the fact or y setti ng s b c Sendi n g a fax manua lly d e f Re c eiv in g a F ax Using rece ive modes Fax o nl y Fax/ T el Manu al TAD Recei ve mode setti ngs Ring De lay c d e c d e Additional receiving operations Printing a reduced incoming fax Receiving faxes into memory ( Mo noc hr om e o nly ) If Memory Receive is On: 6 If Memory Receive is Off:6 Page Tele phon e and External device s Voice ope rations Mak in g a te leph on e call a b Telepho ne s ervices Caller ID (For U.K. and Ireland onl y) Page Setting the Telephone Line Type b c d PBX and TRANSFER BT Cal l Sign (For U. K. only) Connecting an external TAD (telephone answe ring de vice) Co nnec ti on s a b c d Recording outgoing message (OGM ) o n an exte rna l T AD a b Mu lti - line co nn ecti on s ( PBX ) External and extension telephone s Connecting an external or ext ensio n te lephon e Operation from extension tel ep hones If you answer a call and no one is on th e l ine: Using extension telephones (For U.K. only ) Using a cordless external te leph one (M FC- 68 0CN on ly) Usin g re mote c odes Re mote Activ atio n co de Re mote Dea ctiva tio n cod e Changing t he remo t e c odes c d e Di allin g an d st or in g numb er s How to Dial Man ual d iallin g Sp eed Di alli ng c b c Ou tg oi ng Ca ll b Caller ID history (For U.K. and Ir e lan d onl y ) c Storing num bers Stori n g a paus e Sto ring Sp eed D ial nu mbers b c e g Storing Speed Dial numbers from Outgoing Call s b c e g h i j e g Setting up groups for br oadc as ting c d e f g c d e f Deleting a Group c d Deleting a number f rom a Group c d e Combining Quick Dial numbe rs c d e f g Digital TAD 9 TAD-Mode for internal TAD Se tti ng u p th e TA D a Page 9 Managing your message s Mess ag e i nd ic a to r b Pl ayi ng voi ce me ssag es a Additional TAD opera tions Fax Forwarding c d e Advanced fax operations (Mon och rom e onl y) Fax Storage c d e Fax Pr eview b c How to dele te all f axes in the li st b How to print all fa xes in the list b How to preview an outgoing fax b c d e PC Fax Rec eive c d e f c d e f g Turning off Advanced Fax O peratio ns c d e Changing Advanced Fax O perations Remote Retrieval Setting a Remote Access Code c d e Rem ot e Fax c omm and s Ret riev i ng f ax me ssag es a b c d e Changing your Fax For wardi ng numbe r a b c d e f P ri nti ng Repor ts Fax reports Transmission Verification Report c d e Reports How to prin t a r eport b c d Poll ing Polling ov erview Polling rec eive 12 Setup to receive delayed po lling b c d e f Sequential polling (M onoch rome on ly) b c e g h Polled transmit (M ono c hr om e on ly ) Page How to c opy Ente ring C opy mo de Maki ng a sing le c opy c M aki n g co pi es 13 Copy setting s Changing copy speed and qu ality d e f Enlarging or reducing the im age c opied f Making N in 1 copies or a pos ter ( pag e layo ut) d e f g h i Page Page 13 Setting your changes as a new de fau l t b c Out of Memory messag e Page Page PhotoCapture Center Operatio ns Printing from a memory card or USB Flash memory drive wi thou t a PC Scanning to a memory card or USB Flash memory drive wi thou t a PC Using PhotoCapture Center fr om your co mpute r Printing photos from a memory card or U SB Flash me mory drive Memory cards or a USB Flash memory driv e folde r stru ctur e Getting starte d 1 2 3 4 5 En te ring Ph ot oCa ptur e m ode Print Images View Pho to(s ) a b d a b c d Prin t Photo s a b c d e h Photo Ef fec ts Auto Correct a b a b d f Remove Red-Eye a b e f Page Page Trimmi ng a b d e f a b PhotoCapture Ce nter prin t settings Pr int S pee d an d Qua lit y a b c Pa pe r op tio n s Paper Type a b c Contrast a b c Colour Enha ncement a b Page Scan to a memory card or USB Flash memory drive Ente ring Sc an mod e How to scan to a memory card or USB Fla sh mem ory driv e a c d Understanding the Error Mes sages Printing photos directly from a PictBridg e camer a Pi ctBr idg e requ ir emen ts Sett ing y our di gital came ra P rint ing ph oto s from a ca mera 15 Pr intin g Imag es a b c DPOF print ing Printing photos directly from a digital camera (without PictBridge) Pr intin g Imag es a b c Understanding the Error Mes sages Page Page Softwa re and Networ k features a b c a Appen dixes A Choosing a location Sa fety and Le gal To use the ma chine safely Page Page Imp orta n t s afety in st ruct ions IMP OR TAN T - F or yo ur sa fe ty Important - Wiring information ( for U.K. only) Warning - This m achine must be eart hed. LAN co nn ection Radio in terfere ce European Union Only Legal lim itatio ns fo r copy ing Trade mark s B Troubleshoo ting I f you ar e ha vin g di fficu lty wi th yo ur m a chin e Troubleshooting and Routine Main te nance Printing Printing (continued) Troubleshooting and Routine Maintenance 123 Printing Received Faxes Telephone Line or Connections Receiving Faxes Sending Faxes Handling Incoming Calls Troubleshooting and Routine Maintenance 125 Copying Difficulties Scanning Difficulties Software Difficulties PhotoCapture Center Difficulties Network Difficulties Error message s Page Page Page Error an imation Transferring faxes to another fax machine Transferring your faxes or Fax Jo urnal repor t a b c g d e Page Document is jammed inside the ADF unit a b c d Pr in te r j am o r pa pe r jam a b c d e f g Di al To ne detect io n b c d Tele ph one l ine i nte rf erenc e Routine ma intenance Rep lac ing t he in k cart ridg es a b c e M f g Cleaning the outside of the mach ine a b c d e a b Cleaning the machine printer plat en a b Cleaning the paper pick-up rolle r a b c d e c d Ch ecki ng th e pr int q u ality c e f g h k Ch ec king th e p rint a lig nm ent b c e c Uninstalling and installing the handset and handset cradle (MFC-680 CN only) Uninstalling the handset and handset cra dle a b c Installing the handset and handset cr adle a b c Machine Information Ch ecki ng the ser ia l num ber b c Packing and shipping the mach ine d e f g h k l C Mode a nd menu keys On-screen programmin g Menu ta ble Mem o ry st orag e Menu t ab l e Page Page Page LAN menu Page Page Page Menu ( ) (continued) Fax ( ) Scan ( ) Copy ( ) Page PhotoCapture ( ) Print Settings Page Enter ing Te xt Put t ing s pac es Making corre ctions Repeating lette rs Sp ec ial char ac te rs and sy mbo ls D Gen eral Specification s Page Print media Fax Page Digital TAD Digita l Cordle ss Ha ndse t (MF C-885CW only ) Cordle ss hands et (BCL-D2 0) Ba tte ry Copy PhotoCapture Ce nter Page Scanner Printer Interfa ces Comput er requiremen ts Consumab le items Network (LAN) E Glossary Page Page Page Index F G H I J L M N O Q R S T V W