Examples of poor print quality | Recommendation | ||||||||||
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| Make sure that you use paper that meets our specifications. |
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| Choose Thick Paper mode in the printer driver (for |
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| choose Thick in the machine’s Paper Type menu setting or use |
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| thinner paper than you are currently using. (See Paper Type |
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| tab.) |
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| Check the machine’s environment. Conditions such as high |
| Hollow print | humidity can cause hollow print. (See Product Safety Guide: | |||||||||
| Choosing a location.) | ||||||||||
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| The drum unit may be damaged. Put in a new drum unit. (See |
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| Clean the corona wire inside the drum unit by sliding the green |
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| tab. Be sure to return the green tab to the home position (a). (See |
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| The drum unit may be damaged. Put in a new drum unit. (See |
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| The fuser unit may be contaminated. Call Brother Customer |
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| Service. |
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| All black |
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| Make sure that you use paper that meets our specifications. A |
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| rough surfaced paper or thick print media can cause problems. |
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| Make sure that you choose the appropriate media type in the |
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| ABCDEFGH | |||||||||
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| abcdefghijk | printer driver (for | ||||||||
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| A B C D | menu setting. (See Acceptable paper and other print media | ||||||||
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| a b c d e | |||||||||
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| tab.) | |||||||||
0 1 2 3 4 |
| The problem may disappear by itself. Print multiple pages to clear | |||||||||
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| this problem, especially if the machine has not been used for a |
White lines across the page | long time. | ||||||||||
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| The drum unit may be damaged. Put in a new drum unit. (See |
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| Clean the corona wire of the drum unit. (See Cleaning the corona |
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| Clean the drum surface. (See Advanced User’s Guide: Cleaning |
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| ABCDEFGH | |||||||||
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| the drum unit.) |
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| abcdefghijk | |||||||||
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| C D |
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| A B |
| The drum unit may be damaged. Put in a new drum unit. (See | |||||||
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| c d e | |||||
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| a b | |||||||||
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| 2 3 4 |
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| 0 1 |
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Lines across the page |
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