Troubleshooting
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10
Windows Vista™ users: 10
aClick the Start button, Control Panel, Network and Internet, Windows Firewall and click Change
settings.
bWhen the User Account Control screen appears, do the following.
Users who have administrator rights: Click Continue.
For users who do not have administrator rights: Enter the administrator password and click OK.
cClick the General tab. Make sure that Off (not recommended) is selected.
dClick OK.
Note
After the Brother software package is installed, enable again your Firewall.
For Macintosh®
Re-select your machine in the DeviceSelector application located in Macintosh
HD/Library/Printers/Brother/Utilities or from the model pull-down list of ControlCenter3.
Network print software installation problems 10
The Brother print server is not found during setup of the network print software installation or from
the printer driver of the Brother machine in Windows®.
The Brother print server is not found using the Simple Network Configuration capabilities of
Mac OS®X. 10
Make sure you have completed the IP address setting of the Brother print server according to Chapter 2 of
this User’s Guide before installing the network print software or printer driver.
Check the following:
aMake sure that the machine is powered on, is on-line and ready to print.
bCheck to see if there is any LED activity. Brother print servers have two LEDs on the back panel of the
machine. The upper green LED show s Link/Activity (Received/Transmit) st atus. The lower orange LED
shows Speed status.
No light: If the upper LED is off, then the pr int server is not connected to the network.
The upper LED is green: The Link/Act ivity LED will be green if the print server is connect ed to a
Ethernet network.
The lower LED is orange: The Speed LE D will be orange if the print server is connected to a
100BASE-TX Fast Ethernet netwo rk.
The lower LED is off: The Speed LED will b e off if the print server is connected to a 10BASE-T
Ethernet network.