vii
10 Troubleshooting 70
Overview..................................................................................................................................................70
General problems....................................................................................................................................70
Network print software installation problems...........................................................................................71
Printing problems.....................................................................................................................................72
Scanning and PC Fax problems..............................................................................................................74
Protocol-specific troubleshooting.............................................................................................................76
Windows® 2000/XP, Windows Vista™, Windows Server® 2003 IPP troubleshooting ......................76
Web browser troubleshooting (TCP/IP).............................................................................................76
A Appendix A 77
Using services.........................................................................................................................................77
Other ways to set the IP address (for advanced users and administrators)............................................77
Using DHCP to configure the IP address ..........................................................................................77
Using BOOTP to configure the IP address........................................................................................78
Using RARP to configure the IP address ..........................................................................................79
Using APIPA to configure the IP address..........................................................................................79
Using ARP to configure the IP address .............................................................................................79
Using the Telnet console to configure the IP address.......................................................................81
Installation when using a Network Print Queue or Share (printer driver only).........................................82
B Appendix B 83
Print server specifications........................................................................................................................83
Ethernet wired network......................................................................................................................83
Function table and default factory settings..............................................................................................86
Entering Text...........................................................................................................................................88
CIndex 90