Troubleshooting

I cannot complete the wireless network setup configuration. (continued)

Question

Interface

Solution

Is your WLAN access

wireless

You should type the correct SSID name or Network Key by hand.

point/router in stealth

 

Check the SSID name or the Network Key in the instructions supplied

mode? (not broadcasting

 

 

with your WLAN access point/router and reconfigure the wireless

the SSID)

 

 

network setup. (For more information, see Configuring your machine

 

 

 

 

when the SSID is not broadcast uu page 26.)

 

 

 

I have checked and tried all

wireless

Use the Network Connection Repair Tool. (See (Windows®) Confirming the

of the above, but still cannot

 

IP address and the Subnet Mask using the Network Connection Repair Tool.

complete the wireless

 

uu page 69.)

configuration. Is there

 

 

anything else I can do?

 

 

 

 

 

The Brother machine is not found on the network during the MFL-Pro Suite installation.

Question

Interface

Solution

 

Are you using security

wired/

Confirm your settings on the installer dialog.

 

software?

wireless

Allow access when the alert message of the security software appears

 

 

 

 

 

 

during the MFL-Pro Suite installation.

8

 

 

For more information about security software, see I'm using security

 

 

software. uu page 71.

 

 

 

 

 

Is your Brother machine

wireless

Place your Brother machine within about 3.3 feet (1 meter) from the WLAN

 

placed too far from the

 

access point/router when you configure the wireless network settings.

 

WLAN access point/router?

 

 

 

 

 

 

 

Are there any obstructions

wireless

Move your Brother machine to an obstruction-free area, or closer to the

 

(walls or furniture, for

 

WLAN access point/router.

 

example) between your

 

 

 

machine and the WLAN

 

 

 

access point/router?

 

 

 

 

 

 

 

Is there a wireless

wireless

Move all the devices away from Brother machine or WLAN access

 

computer, Bluetooth

 

point/router.

 

supported device,

 

 

 

microwave oven or digital

 

 

 

cordless phone near the

 

 

 

Brother machine or the

 

 

 

WLAN access point/router?

 

 

 

 

 

 

 

68