Troubleshooting
I want to check my network devices are working properly. (continued)Question | Interface | Solution |
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Check the Link Status in | wired/ | Print the Network Configuration Report and check that |
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the Network Configuration | wireless | Ethernet Link Status or Wireless Link Status is showing Link OK. |
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Report. |
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| from the Make sure that the following items are configured before reading |
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Can you “ping” the Brother | wired/ | Ping the Brother machine from your computer using the IP address or the |
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machine from your | wireless | node name. |
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computer? |
| Successful i Your Brother machine is working correctly and connected |
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| to the same network as your computer. |
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| Unsuccessful i Your Brother machine is not connected to the same |
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| network as your computer. |
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| Ask the network administrator and use the Network Connection Repair |
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| Tool to fix the IP address and the subnet mask automatically. For the |
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| detail of the Network Connection Repair Tool, see (Windows®) |
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| Confirming the IP address and the Subnet Mask using the Network | 8 |
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| Confirm the IP address and the Subnet Mask are set correctly. See |
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Is the Brother machine | wireless | Print the WLAN Report to confirm the state of a wireless connection. (For |
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connected to the wireless |
| how to print, see Printing the WLAN Report uu page 40.) |
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network? |
| If the printed WLAN report shows the connection failed, check the error code |
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| on the printed report. |
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| uuQuick Setup Guide: Troubleshooting |
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I have checked and tried all | wired/ | See the instructions supplied with your WLAN access point/router to find the |
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of the above, however, I'm | wireless | SSID and the Network Key information and set them correctly. For details of |
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still having problems. Is |
| the SSID and the Network Key, see Are your security settings |
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there anything else I can |
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do? |
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