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Troubleshooting
The Brother machine cannot print or scan over the network.
The Brother machine is not found on the network even after successful installation. (continued)
Question | Interface | Solution |
Are you connecting the | wireless | Print the WLAN Report to confirm the state of a wireless connection. (For |
Brother machine to the |
| how to print, see Printing the WLAN Report uu page 40.) |
network using wireless |
| If the printed WLAN report shows the connection failed, check the error |
capabilities? |
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| code on the printed report. | |
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| uuQuick Setup Guide: Troubleshooting |
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| See The Brother machine is not found on the network during the |
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I have checked and tried all | wired/ | Uninstall the |
of above, however the | wireless |
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Brother machine does not |
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print/scan. Is there anything |
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else I can do? |
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Question | Interface | Solution | 8 |
Did you choose to accept | wired/ | If you did not choose to accept the security alert dialog, the firewall function | |
the security alert dialog | wireless | of your security software may be rejecting access. Some security software |
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during the |
| might block access without showing a security alert dialog. To allow access, |
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BRAdmin Light installation |
| see the instructions of your security software or ask the manufacturer. |
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or when using the |
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printing/scanning features? |
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I want to know the | wired/ | The following port numbers are used for Brother network features: |
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necessary port number for | wireless | Network scanning i Port number 54925 / Protocol UDP |
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the security software |
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settings. |
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| Network scanning/printing, |
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| i Port number 137 and 161 / Protocol UDP |
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| BRAdmin Light i Port number 161 / Protocol UDP |
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| For details on how to open the port, see the instructions of the security |
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| software or ask the manufacturer. |
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Question | Interface | Solution |
Is your Brother machine, | wired/ | Make sure you have confirmed all instructions in Make sure that the |
access point/router or | wireless | following items are configured before reading this chapter. uu page 67. |
network hub turned on? |
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Where can I find the Brother | wired/ | Printing the Network Configuration Report. See Printing the Network |
machine's network settings, | wireless | |
such as IP address? |
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