Maintenance
General cleaning
Simply clean the handset and base station with a damp cloth (not wet) or antistatic wipe. Never use a dry cloth as this may cause a static shock. Never spray cleaning fluids directly onto the telephone.
Service
Within the warranty period
If you experience a problem with your Diverse 2000 Additional Handset you should contact the Diverse Helpline on 0345 908070. Calls are charged at local call rates. If the problem is not remedied, you will be advised to contact your original point of purchase.
Some suppliers offer extended warranty schemes for cover outside the initial 12 month period. Please ask them for details.
Outside the warranty period
If your Diverse 2000 Additional Handset needs repair after the warranty period has ended, the repair must meet the approval requirements for connection to the telephone network.
We recommend that you call the Diverse Helpline on 0345 908070, for a list of our recommended repair agents.
If you have to return your Diverse 2000 Additional Handset
Pack it securely, preferably in the original packaging (this must include the handset batteries). We can not take responsibility for goods damaged in transit.
35
