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•Is the handset registered correctly to the base, see page 75.
•Check that the mains power is correctly connected.
•Check that the handset is within range of the base.
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•The batteries are low, place the handset on the base/charger to recharge.
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•Try cleaning the charging contacts.
•Check that the mains power is correctly connected.
You hear the busy tone when you press .
•Make sure the handset is in range of the base.
•Another handset registered to your BT Mango base may be on the line.
Answering machine does not record any messages
•The memory may be full. Play and delete old messages, see page 44.
Answering machine messages have the wrong date and time
•Have you set the date and time? See page 9.
Cannot access your messages from another phone
•Have you changed the remote access security PIN code? See page 47.Always keep a note
of the new PIN code in a safe place.
81Help
Mango – Issue 2 – Edition 2 – 28.06.06 – 7677
If you experience any problems, please call the Helpline on 0870 605 8047 oremail bt.helpdesk@suncorptech.com