Introduction

Related Manuals

The manuals listed below should be used to supplement the procedures and technical data contained in this manual.

SmartSwitch 9000 Installation Guide

SmartSwitch 9000 9C300-1 Environmental Module User’s Guide

SmartSwitch 9000 9C214-1 AC Power Supply User’s Guide

INB Terminator Modules Installation Guide

SmartSwitch 9000 Local Management User’s Guide

SmartSwitch 9000 9A426-01/9A426-02 Module-Specific Local Management Appendix

Getting Help

For additional support related to this device or document, contact the Cabletron Systems Global Call Center:

Phone

(603) 332-9400

 

 

Internet mail

support@ctron.com

 

 

FTP

ctron.com (134.141.197.25)

Login

anonymous

Password

your email address

 

 

BBS

(603) 335-3358

Modem setting

8N1: 8 data bits, No parity, 1 stop bit

 

 

For additional information about Cabletron Systems or its products, visit the

World Wide Web site: http://www.cabletron.com/

For technical support, select Service and Support.

To send comments or suggestions concerning this document, contact the Cabletron Systems Technical Writing Department via the following email address: TechWriting@ctron.com

Make sure to include the document Part Number in the email message.

Before calling the Cabletron Systems Global Call Center, have the following information ready:

Your Cabletron Systems service contract number

A description of the failure

A description of any action(s) already taken to resolve the problem (e.g., changing mode switches, rebooting the unit, etc.)

The serial and revision numbers of all involved Cabletron Systems products in the network

A description of your network environment (layout, cable type, etc.)

Network load and frame size at the time of trouble (if known)

The device history (i.e., have you returned the device before, is this a recurring problem, etc.)

Any previous Return Material Authorization (RMA) numbers

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Cabletron Systems 9A426-02 manual Related Manuals, Getting Help