SPA WATER TROUBLESHOOTING

SYMPTOM

 

PROBABLE CAUSE

 

SOLUTIONS

Cloudy Water

 

• Inadequate filtration/dirty filter.

 

• Clean filter with a filter cleaner or degreaser.

 

 

• Excessive oils/organic matter.

 

• Shock the spa with “RENEW”.

 

 

• Improper sanitation.

 

• Increase sanitizer to recommended level.

 

 

• High pH and/or high alkalinity.

 

• Adjust pH; add “SPA DOWN”.

 

 

• Suspended particles/organic matter.

 

• Use clarifier.

 

 

• Overused or old water.

 

• Drain the spa, clean and refill.

 

 

• Ozone malfunction.

 

• Contact your Caldera dealer.

Water Odor

 

• Excessive organics/too many chloramines/

 

• Shock the spa with “RENEW”.

 

 

bromamines - insufficient free available chlorine.

 

 

 

 

• Improper sanitation.

 

• Increase sanitizer level to recommended level.

 

 

• Low pH.

 

• Raise pH with “SPA UP”.

Chlorine Odor

 

• Too many chloramines-insufficient free available chlorine.

 

• Shock the spa with “RENEW”.

 

 

• Low pH.

 

• Adjust pH; raise pH with “SPA UP”.

Musty Odor

 

• Bacterial or algae growth.

 

• Shock the spa . If problem is visible,

 

 

 

 

draining and cleaning may be required.

Foaming

 

• Buildup of body oils, lotion and chemicals

 

• Add defoamer or drain and refill.

 

 

resulting in soap or detergent.

 

 

 

 

• Overused or old water.

 

• Drain and refill.

 

 

• Excessive organics.

 

• Shock with “RENEW”.

Organic Buildup/Scum

 

• Body oils and dirt.

 

• Wipe off scum with a clean rag. Depending on

Ring Around The Tub

 

 

 

severity - drain spa, use a spa surface and tile

 

 

 

 

cleaner to remove the scum, refill spa and

 

 

 

 

adjust water.

 

 

• Inadequate filtration.

 

• Clean filter with a filter cleaner or degreaser.

Algae

 

• High pH.

 

• Shock with “RENEW”; adjust pH.

 

 

• Low free chlorine/bromine.

 

• Shock with “RENEW”; maintain sanitizer at

 

 

 

 

recommended level.

Eye Irritation

 

• Low pH.

 

• Raise pH with “SPA UP”.

 

 

• Insufficient free available chlorine/bromine.

 

• Shock with “RENEW”.

Skin Irritation/Rash

 

• Unsanitary/polluted water.

 

• Maintain recommended sanitizer residual at

 

 

 

 

all times; super-chlorinate.

 

 

• Chlorine/bromine level too high (above 5 ppm FAC).

 

• Allow chlorine/bromine level to drop below

 

 

 

 

5ppm before using spa.

Stains

 

• pH or total alkalinity too low.

 

• Adjust pH and total alkalinity; use sequestering

 

 

 

 

agent; drain and clean with appropriate product.

 

 

• High iron or copper in water source.

 

• Use sequestering agent for metals; adjust water.

Scale

 

• Too much calcium dissolved in water-pH.

 

• Adjust total alkalinity and pH levels by adding

 

 

 

 

the appropriate sodium bisulfate product; with

 

 

 

 

concentrated scale deposits - drain the spa,

 

 

 

 

scrub the scale off, refill the spa and balance the

 

 

 

 

water.

 

 

 

 

 

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Caldera Paradise Series owner manual SPA Water Troubleshooting, Symptom Probable Cause Solutions
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