SPA TROUBLESHOOTING

If your spa doesn’t seem to be working the way you believe it should, please review the “START-UP” and “OPERATION” instructions in this manual. If this doesn’t help you correct the problem, follow the appropriate instructions below. If the problem still is not resolved, call your Caldera dealer.

 

SYMPTOM

 

 

PROBABLE CAUSE

 

SOLUTIONS

Nothing works, Blank LCD

Circuit breaker tripped or OFF.

Reset circuit breaker.

screen

 

 

 

Reset GFCI.

 

 

 

 

 

Pump motor will not function

Motor overload condition.

Let cool for 1 hour. Motor overload will reset

 

 

 

 

 

 

automatically. If problem persists, contact your

 

 

 

 

 

 

Caldera dealer.

 

 

Control switch failure.

Disconnect spa and contact your Caldera dealer.

Noisy pump or Motor

Low water level.

Add water to normal level (1 inch above highest

 

 

 

 

 

 

jet).

 

 

Knife valves closed.

Open all knife valves.

Pump motor runs, but low or

Air control valve closed or blocked.

Open or clean air valve.

no water/jet pressure

Low water level.

Add water to normal level (1 inch above highest

 

 

 

 

 

 

 

 

jet).

 

 

Dirty filter cartridge.

Clean filter cartridge.

 

 

Knife valves partially or fully closed.

Open all knife valves.

 

 

Jet blocked.

Remove jet face eyeball and clean orifice.

 

 

Clogged suction or skimmer basket.

Clean suction cover or skimmer basket.

 

 

 

 

Priming the pump

Upon filling or refilling the spa, if a pump is operating and water is not flowing from any of its jets,

 

 

the pump may not be properly primed. To correct, refer to the “Equipment Compartment” illustra-

 

 

tion on page 13 and perform the following procedures:

 

 

 

Turn off power to the spa at the breaker and remove the equipment compartment door.

 

 

 

Loosen the union on the top of the pump to allow the air to escape. When water is present,

 

 

 

 

hand-tighten the union.

 

 

 

 

 

Turn power back on, activate the pump and check to make sure union is tight enough to keep it

 

 

 

 

from leaking.

 

 

 

 

 

 

 

 

 

Spa not heating properly

Temperature set too low.

 

Spa cover improperly positioned.

 

Filter cycles too short in Economy mode.

 

Dirty filter cartridge.

Set control panel to a higher temperature.

Align spa cover.

Switch to standard mode and/or lengthen filter cycles.

Clean filter cartridge.

Power Diverters are difficult

• Sand or grit inside valve.

to turn

 

Clean and lubricate valve per instructions on page 12.

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Caldera Paradise Series owner manual SPA Troubleshooting, Pump motor will not function

Paradise Series specifications

The Caldera Paradise Series represents a prestigious line of hot tubs designed to deliver unparalleled relaxation and therapeutic benefits. These models cater to both aesthetics and functionality, ensuring that every soak is a luxurious experience.

One of the defining features of the Paradise Series is its innovative Hydrotherapy system. Each hot tub is equipped with strategically placed jets that provide targeted massages, designed to relieve tension and promote relaxation in sore muscles. With multiple jet configurations, users can customize their experience, selecting from gentle flow to powerful jets depending on their preference.

Energy efficiency is a hallmark of the Caldera Paradise Series. These hot tubs come with advanced insulation technology, significantly reducing energy consumption while maintaining optimal water temperature. The EnergySmart system is an intelligent feature that uses a combination of insulation and temperature management to keep operational costs low, allowing for guilt-free enjoyment.

Another standout characteristic is the advanced water management system. The Paradise Series incorporates a complete filtration and sanitation system that ensures crystal-clear water with minimal maintenance. The system includes features such as a robust four-stage filtration process, which effectively removes contaminants and enhances water quality. Users can enjoy peace of mind knowing that their hot tub water is clean and safe.

The design of the Paradise Series is as much about aesthetics as it is about performance. With a variety of stylish options, including a selection of cabinet colors and shell designs, consumers can find a model that complements their outdoor space. The ergonomic seating is designed for comfort, and the spacious layout accommodates multiple users, making it perfect for social gatherings or family relaxation.

Moreover, Caldera employs top-grade materials for durability and longevity. Each hot tub is built with a robust structure that withstands the elements, ensuring that it remains a fixture of enjoyment for years to come.

For tech-savvy users, the Paradise Series offers integrated smart technology. Features like the Caldera mobile app allow for convenient control over the hot tub settings, including temperature adjustments and lighting preferences, all from a smartphone or tablet.

In summary, the Caldera Paradise Series embodies the ultimate fusion of innovation, comfort, and style. With advanced hydrotherapy options, energy efficiency, superior water management systems, and customizable aesthetics, these hot tubs are crafted to enhance well-being and provide a serene escape right in your backyard.