EN

 

 

 

 

 

 

 

 

 

CHAPTER 13

 

 

 

 

 

 

 

FAULT

 

CAUSE

 

REMEDY

 

 

 

1. Does not function

Mains plug not plugged in

Insert plug

on any

 

 

 

 

programme

Mains switch not on

Turn on mains switch

 

 

 

 

 

No power

Check

 

 

 

 

Electric circuit fuses failure

Check

 

 

 

 

Load door open

Close load door

 

 

 

2. Does not load

See cause 1

Check

water

 

 

 

 

Inlet tap turned off

Turn on water inlet tap

 

 

 

 

 

Timer not set correctly

Set timer on correct position

 

 

 

3. Does not discharge

Discharge tube bent

Straighten discharge tube

water

 

 

 

 

Odd material blocking filter

Check filter

 

 

 

 

4. Water on floor

Leak from the washer between the tap

Replace washer and tighten the tube

around washing

and inlet tube

on the tap

machine

 

 

 

 

 

 

 

5. Does not spin

The washing machine has not

Wait a few minutes until the machine

 

discharged water

discharges water

 

 

 

 

“No spin” setting (some models only)

Turn the programme dial onto spin

 

 

 

setting

 

 

 

6. Strong vibrations

Washing machine not perfectly level

Adjust special feet

during spin

 

 

 

 

Transport bracket not removed

Remove transport bracket

 

 

 

 

 

Washing load not evenly distributed

Distribute the washing evenly

 

 

 

 

 

NOTE:

THE MACHINE IS FITTED WITH A SPECIAL ELECTRONIC DEVICE, WHICH PREVENTS THE SPIN CYCLE SHOULD THE LOAD BE UNBALANCED.

THIS REDUCES THE NOISE AND VIBRATION IN THE MACHINE AND SO PROLONGS THE LIFE OF YOUR MACHINE.

If the fault should persist, contact a Candy Technical Assistance Centre. For prompt servicing, give the model of the washing machine, to be found on the label placed on the cabinet inside of the porthole or on the guarantee certificate.

Important

1 The use of environment friendly detersives without phosphates may produce the following effects:

-The discharge rinse water may result cloudier due to the presence of zeolites in suspension. This does not compromise the efficiency of the rinses.

-The presence of white powder (zeolites) on the washing at the end of the washing cycle. This does not remain incorporated in the fabric and does not alter the colour.

-The presence of foam in the last rinse water which is not necessarily a sign of inadequate rinsing.

-The non-ionic surface-active agents present in the composition of washing machine detersives are often difficult to remove from the washing itself and, even in small quantities, may produce visible signs of the formation of foam.

-Carrying out further rinses, in cases such as this, is not useful.

2 If your washing machine fails to function, carry out the above-mentioned checks before calling the Candy Technical Assistance Service.

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