Canon 800 manual Troubleshooting Installation, Possible Cause Try This

Troubleshooting

Troubleshooting Installation

Problem

Cannot install the printer driver

Possible Cause	Try This
Procedure not	See “Installing the Printer Driver” on page 53, or see the
followed correctly	S800 Reference Guide on the Setup Software & Reference
	Guide CD-ROM for more information.
Previous version of	Always uninstall the previous version of the printer driver
printer driver or same	before installing the new version. See “Uninstalling the
printer driver already	Printer Driver” on page 55.
installed on computer
Other applications	Other open applications on your computer can interfere with
running in the	the installation routine. Close any software applications on
background	your computer before reinstalling the printer driver. See
	“Installing the Printer Driver” on page 53.
Installation not	Windows
starting automatically	If printer driver installation did not start
when CD is inserted	automatically when you loaded the CD-ROM:
into drive	1. Double-click My Computer on the Windows
	desktop, then double-click the CD-ROM drive.
	2. Double-click msetup.exe.
	If you install the printer driver by clicking Start, then
	Run, specify the correct CD-ROM drive and file name
	(x:\msetup.exe, where x is the CD-ROM drive).
CD-ROM drive not	Normally, after you insert the S800 CD-ROM the setup
specified	window displays automatically. If it does not:

Windows

1.Double-click My Computer on the Windows desktop, then double-click the CD-ROM drive.

2.Double-click msetup.exe.

Macintosh™

Double-click the CD-ROMicon on your desktop.

36