Problem

Solution

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The disc cannot be

The disc is dirty. Clean the disc with a soft lens-cleaning cloth.

–

 

recognized.

If the problem persists replace the disc.

 

 

 

 

 

 

The disc is not correctly loaded. Check the disc.

 

 

 

E

 

 

 

 

 

 

 

The camcorder vibrates.

Depending on the condition of the disc, the camcorder might

–

 

 

 

 

 

vibrate occasionally. This is not a malfunction.

 

 

 

 

 

• The disc’s rotation can be

The disc is activated from time to time. This is not a

–

 

faintly heard.

malfunction.

 

 

 

 

 

•Occasionally the operation sound can be heard.

After using the camcorder for This is not a malfunction. Turn the camcorder off and let it cool – a long time the lights up for a while before resuming operation.

in red.

Recording

Problem

 

Solution

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

“ ” flashes red on the screen.

The camcorder malfunctions. Consult a Canon Service

 

–

 

Center.

 

 

 

 

 

 

Image will not appear on the

Set the camcorder to

.

33

 

screen.

 

 

 

 

 

 

 

“SET THE TIME ZONE,

Set the time zone, date and time.

 

28

 

DATE AND TIME” appears on

Recharge the built-in lithium battery and set the time zone,

131

the screen.

date and time.

 

 

 

 

 

 

 

 

 

 

 

 

 

Pressing the start/stop button

Set the camcorder to

.

33

 

will not start recording.

Load a disc.

 

 

31

 

 

 

 

 

 

The disc is full (“

END” flashes on the screen). Delete some

31

 

 

recordings (DVD-RW in VR mode) to free some space or

86

 

 

replace the disc.

 

 

 

 

 

 

 

The camcorder has exceeded its operational temperature.

 

–

 

Disconnect the compact power adapter and remove the

 

 

 

 

 

battery pack and let the camcorder cool down before resuming

 

 

 

 

 

use.

 

 

 

 

 

 

 

Cancel the disc protection.

 

89

 

 

Unfinalize the disc (DVD-RW in VIDEO mode).

101

Even after stopping recording,

The scene or still image is being recorded on the disc.

33

 

the DISC access indicator

 

 

 

35

 

does not go off.

 

 

 

 

 

 

 

The point where the start/stop

There is a slight interval between pressing the start/stop

 

–

button was pressed does not

button and the actual start of the recording on the disc. This is

 

 

 

 

match the beginning/end of

not a malfunction.

 

 

 

 

 

 

the recording.

 

 

 

 

 

 

 

The recording suddenly stops

The disc is dirty. Clean the disc with a soft lens-cleaning cloth.

 

–

shortly after starting

If the problem persists replace the disc.

 

 

 

 

recording.

The camcorder has exceeded its operational temperature.

 

 

 

 

 

Disconnect the compact power adapter and remove the

 

 

 

 

 

battery pack and let the camcorder cool down before resuming

 

 

 

 

 

use.

 

 

 

 

 

 

Camcorder will not focus.

Autofocus does not work on that subject. Focus manually.

54

 

 

Adjust the viewfinder with the dioptric adjustment lever.

24

 

 

Lens is dirty. Clean the lens with a soft lens-cleaning cloth;

132

 

never use tissue paper to clean the lens.

 

 

 

 

Sound is distorted.

When recording near loud sounds (such as fireworks or

 

–

 

concerts), sound may become distorted. This is not a

 

 

 

 

 

malfunction.

 

 

 

 

 

 

Trouble?

123