Troubleshooting Guide

The manually set ISO speed changes when switching to movie shooting.

If you shoot a movie when [Maximum: 51200] is set with [ISO speed range] and ISO speed is set to ISO 32000/40000/51200, the ISO speed will switch to ISO 25600 (during movie shooting with manual exposure). Even if you switch back to still photo shooting, the ISO speed will not revert to the original setting.

If you shoot a movie when L (ISO 50) is set, the ISO speed setting will switch to ISO 100 (during movie shooting with manual exposure). Even if you switch back to still photo shooting, the ISO speed will not revert to the original setting.

The movie image periphery looks dark.

If you use an EF Cinema zoom lens, set I. Any setting other than Iwill cause the movie image periphery to be dark.

The exposure changes during movie shooting.

If you change the shutter speed or aperture during movie shooting, the changes in the exposure may be recorded.

Zooming the lens during movie shooting can cause changes in the exposure regardless of whether the lens’ maximum aperture changes or not. Changes in the exposure may be recorded as a result.

The subject looks distorted.

If you move the camera to the left or right quickly (high-speed panning) or shoot a moving subject, the image may look distorted.

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