Troubleshooting Guide
The screen flickers or horizontal stripes appear.
Flickering, horizontal stripes (noise), or irregular exposures can be caused by fluorescent light, LED bulbs, or other light sources during movie shooting. Also, changes in the exposure (brightness) or color tone may also be recorded. In the <a> mode, a slow shutter speed may solve the problem.
When I shoot still photos during movie shooting, the movie shooting stops.
To shoot still photos during movie shooting, using a card with a higher performance than the “Required Card Performance” on page 17 is recommended.
Setting a smaller image size for the still photos and shooting fewer continuous shots may resolve the problem.
I cannot shoot still photos during movie shooting.
Set [z5: Movie shoot. btn] to [o].
You cannot shoot still photos during movie shooting if any of the following is set: Canon Log gamma, H, I, A:8/7.
Since the image circle of EF Cinema zoom lenses does not support the image size of 35mm
Lens aberration correction is not applied for still photo shooting.
When you shoot a still photo using an EF Cinema lens, peripheral illumination correction and chromatic aberration correction are not applied.
The time code is off.
Shooting still photos during movie shooting will cause a discrepancy between actual time and time code. When you want to edit a movie using the time code, it is recommended not to shoot still photos during movie shooting.
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