Troubleshooting Guide

When I use the <f> mode with flash, the shutter speed becomes slow.

If you shoot at night when the background is dark, the shutter speed becomes slow automatically (slow-sync shooting) so that both the subject and background are properly exposed. If you do not want a slow shutter speed to be set, set [3: Flash sync. speed in Av mode] in [7Custom Functions (C.Fn)] to 1 or 2 (p.252).

The built-in flash pops up by itself.

In the A, 2, 4, and 6modes, the built-in flash will pop-up automatically when flash is necessary.

The built-in flash does not fire.

If you shoot continuously with the built-in flash at short intervals, the flash might stop operating to protect the flash unit.

I cannot set flash exposure compensation with [External flash func. setting].

If flash exposure compensation has been set on an external Speedlite, [Flash exp. comp] (p.182) cannot be set in the [External flash func. setting] screen. Also, if you set flash exposure compensation with the camera and then set flash exposure compensation with the external Speedlite, the Speedlite’s flash exposure compensation setting will override the camera’s. When the Speedlite’s flash exposure compensation is canceled (set to 0), flash exposure compensation can be set with the camera.

High-speed sync cannot be set in the <f> mode.

Under [7Custom Functions (C.Fn)], set [3: Flash sync. speed in

Av mode] to [0: Auto] (p.252).

The camera makes a noise when it is shaken.

The built-in flash’s pop-up mechanism moves slightly. This is normal.

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