Canon ir3570, ir4570, iR3530, iR2870, iR2270, iR2230 manual Printing Problems, Printer Trouble

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Troubleshooting

Printing Problems

If you have trouble printing, we recommend resolving the problems with the following remedies.

NOTE

Please contact your local authorised Canon dealer if a problem persists, or if you encounter problems not listed below.

Printer Trouble

The printer does not work.

Cause 1	There is data remaining in the printer's memory. (The Processing/Data Indicator is flashing or
	lit.)
Remedy	Print out the data. (See Chapter 5, "Checking Job and Device Status," in the Reference
	Guide.)
Cause 2	There is a problem with the printer or the software.
Remedy	Look at the message on the display and act accordingly. (See "When a Message Is
	Displayed," on p. 3-2.)

Printing stops before the job is complete.

Cause	There is data remaining in the printer's memory. (The Processing/Data Indicator is flashing or
	lit.)
Remedy	Print out the data. (See Chapter 5, "Checking Job and Device Status," in the Reference
	Guide.)

You cannot print a job or store a job.

Cause	The total number of pages in all jobs (maximum capacity is 8,000 pages) or size of the data
	in the hard disk has exceeded the limit which can be processed.
Remedy 1	Delete other processes, documents, or forms stored in the box, cancel other jobs being
	processed, or wait until those jobs are finished, then print again.
Remedy 2	Divide the job, then print again.

You cannot store a secured print job.

Cause	The number of secured jobs stored in the machine has exceeded the maximum capacity of
	25 jobs, or the total number of pages that are stored or are in jobs has exceeded the limit
	(8,000 pages).
Remedy	Delete other secured jobs, or wait until those jobs have finished printing, then print again.

3-4Printing Problems