Troubleshooting and Diagnostics

5.1Power-related Problems

SPower indicator does not come On when power is switched On

SCheck that the power cord and plug are securely fitted to the printer and to an electrical outlet.

SAsk for the power connector connections (and fuse, if fitted) to be verified.

SAsk for the building electrical supply to be verified.

5.2Error Messages

After switching the power ON the printer runs a self test. During the test the following messages may be shown on the display:

 

 

 

Display

That means ...

Cause / Action

 

 

 

No

No power

- Mains cable not connected

information,

 

 

POWER ON

 

 

indicator not

 

 

lit.

 

 

 

 

 

green and

hang up in reset after

- Print PSU defective

yellow LED

power on

- Print CU-DEV defective

give light but

 

 

no reaction

 

 

 

 

 

$$$$$$$$$

Firmware does not

- PM not inserted

 

work

- PM not correctly inserted

 

 

- no firmware on PM

 

 

- PROMs not correctly installed

 

 

 

TEST....

Initializing of the

- After first POWER ON

(flashing)

EEPROM

with PM

 

 

- Change of the PM

 

 

- Contents of the EEPROM

 

 

faulty

 

 

 

I/O OK

EEPROM located on

EEPROM

 

the Control Unit not

- not installed

 

addressable

- not correctly installed

 

 

- defective

 

 

 

5-2

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Epson C I - 4 0 4 0, C I - 4 0 5 0 Power-related Problems, Error Messages, Display That means Cause / Action, Test