Troubleshooting and Diagnostics
If the printout or the character set is not ok, the following procedure can help to clear the situation.
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Action | Result | Check |
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Select and start PRINT | Print not OK? | - PAPER SOURCE |
TEST 1 |
| selection |
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| - Ribbon tension and |
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| condition |
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| - Print head condition |
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Stop SELF TEST and | No printing starts | - Printer ONLINE |
start external printing |
| READY |
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| - Interface cable for |
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| proper connection |
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| - Interface selection |
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| Some characters not | - Emulation |
| correct | - Character set |
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| - National version |
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| - Word length |
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| - Baud rate |
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| - Parity bit |
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| - Protocol |
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| Font and pitch quality | - Font |
| fault | - Pitch |
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| - Line space |
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| Problem still there? | - Call service |
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