Epson C I - 4 0 5 0, C I - 4 0 4 0 user manual Troubleshooting and Diagnostics

Troubleshooting and Diagnostics

5.4Operation-related Problems

SPaper is not positioned at perforation for tear-off feature S Select the correct form length using the Set-up feature. S Reset top of form by performing a Parking function.

S Refer to section 3.4 Vertical Positioning Adjustment

SPaper tears or jams

S Examine the paper path; remove any obstructions.

S Is the paper too loose or too taut between the tractors?

S If the holes in the paper are deformed at their outer edges, the paper is too taut.

S If the paper rises between the tractors, it is too loose.

S Readjust the tractor spacing so that the paper lies smoothly but without any tension.

S Ensure that the paper is horizontally aligned on the pins.

S Open the printer's top cover. If necessary, loosen the two green screws and remove the paper guide plate to gain access to the paper.

-Parking paper and resetting top of form S Tear off the paper at the perforation line.

S Press .

S Press until the paper is in the park position.

S Press . Printing will resume at the top of the next form.

SPrint head carriage does not move smoothly/does not move at all S Examine the paper pathway. Remove any obstructions.

S Examine the carriage area for obstructions. Remove, where necessary.

Press the key when the paper pathway is cleared. S Make sure that the transport lock has been removed.

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