Troubleshooting

Camera

Camera will not operate.

Power is not turned on.

Press the power button (Basic

 

Guide p. 5).

Memory card slot/battery

Confirm that the memory card slot/

cover is open.

battery cover is securely closed

 

(Basic Guide p. 2).

Insufficient battery

Insert a fully charged battery into the

voltage ("Change the

camera (Basic Guide p. 2).

battery pack" message

Use the AC Adapter Kit ACK-DC30

displays).

(sold separately) (p. 115).

Poor contact between

Polish the terminals with a soft

camera and battery

cotton swab before charging or

terminals.

using the battery (p. 111).

Sounds come from the camera interior.

The camera's horizontal/ vertical orientation was changed.

The camera's orientation mechanism is operating. There is no malfunction.

When the power is turned on

"Card locked!" message appears.

The SD memory card's

When recording to, erasing from or

write protect tab is set to

formatting the SD memory card,

"Write protect".

slide the tab upward (p. 113).

The Date/Time menu appears.

The built-in rechargeable lithium battery charge is low.

Recharge the built-in battery immediately (Basic Guide p. 4).

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Image 100
Canon IXUS 800 IS appendix Camera, When the power is turned on