■Option A-2: Multiple Box Return

We encourage you to use this option as a more efficient way to ship cartridges.

●Complete Option A-1.

●Bundle multiple cartridge boxes together securely with tape.

Please be sure that the shipment does not exceed UPS specifications.

Maximum weight = 70 lb. (31.8 kg)

Maximum length = 108 in. (2,743 mm)

Maximum girth (length + 2 x width + 2 x height) = 130 in. (3,302 mm)

If your shipment exceeds the above limits, please call 1-800-OK-Canonfor special shipping information.

Please Note:

Do not send defective cartridges for replacement.

Defective cartridges under warranty should be exchanged by an authorized dealer or service facility as provided in the warranty.

Maintenance

10-12