Error Codes

An error code is a four-digit code displayed on the LCD or in the bottom row of a TX Result Report or an RX Result Report when an error occurs.

Ex.

JOB NO.

TYPE

NO.

 

DESTINATION TEL/ID

DATE

TIME

PAGE

DURATION

MODE

RESULT

 

 

 

 

 

 

 

 

 

 

 

 

0001

TX

001

 

WEST-1

04/10

16:00

002

00h01min21s

ECM

NG

 

 

 

 

55555555

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

00A0:TX CANCEL

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Error Code

For details on TX Result Report and RX Result Report, see Chapter 4, “Reports and Lists,” in the Advanced Guide.

See the table below for individual error codes.

 

Error Code

Description

Action

 

0001

The sender may not be using a G3

Make sure the sender’s machine is

 

 

fax machine.

compatible with your machine.

 

 

 

 

 

0070

Reception was manually canceled

Ask the sender to resend the

 

 

on the machine.

document if necessary.

 

 

 

 

 

0071

The machine’s memory is full.

Print, send, or delete any

 

 

 

documents stored in memory.

 

 

 

 

Troubleshooting

0080

The recipient’s machine did not

Resend the document. Ask the other

 

respond within 35 seconds.

party to check their machine. If you

 

 

 

 

 

are making an overseas call, add a

 

 

 

pause to the number.

 

 

 

 

 

008D

The recipient’s machine has run out

Ask the recipient to make sure that

 

 

of paper.

paper is loaded in their machine.

 

 

 

 

 

00A0

Transmission was manually

Resend the document if necessary.

 

 

canceled on the machine.

 

 

 

 

 

 

00A1

There is a document jam.

Clear the document jam.

 

 

 

 

 

00FF

All redialing attempts have failed.

Check if the recipient’s number is

 

 

 

correct or the telephone cable is

 

 

 

properly connected, and try again.

 

 

 

 

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