PRINTER DATA ERROR

Cause

When you canceled a job being processed, the next job on the spooled job list

 

may have been also deleted.

 

 

Remedy

Check if the job that immediately follows the job being processed has been

 

deleted on the spooled job list. Disconnect the USB cable and connect it again,

 

or unplug the machine and plug it in again to clear the error message.

 

REC. PAPER JAM

 

 

 

 

Cause

There is a paper jam.

 

 

Remedy

Clear the paper jam (See “Clearing Jams,” on p. 9-1)and reload paper in the

 

cassette or multi-purpose feeder. Then reset the machine by opening the front

 

cover and then closing it.

 

SUPPLY REC. PAPER

 

 

 

 

Cause

No paper is loaded in the cassette or multi-purpose feeder.

 

 

Remedy

Load paper in the cassette or multi-purpose feeder. (See “Loading Paper,” on p.

 

2-3.)Make sure the paper stack in the cassette does not exceed the capacity of

 

the cassette.

 

Load paper in the multi-purpose feeder one by one.

 

If you load paper while making copies, do not load a different paper size.

 

On the second line in the LCD the message <CASSETTE> or <TRAY> and the

 

paper size may appear. In this case, load the corresponding paper in the

 

cassette or multi-purpose feeder.

 

SYSTEM ERROR

Exxx*

 

 

 

Cause

An error of some kind has occurred in the machine.

 

 

Remedy

Unplug the machine from the power supply and wait approximately 3 minutes to

 

5 minutes, then plug it in again. If this does not solve the problem, unplug the

 

machine and contact Canon Authorized Service Facilities or the Canon

 

Customer Care Center.

*xxx stands for a number.

TONER SUPPLY LOW**

Cause

The toner is running low.

 

 

Remedy

Remove and rock the cartridge several times to distribute toner evenly.

 

Then reinstall the cartridge. (See “When to Replace the Cartridge,” on p. 8-4.)

 

** Only for the MF5750/MF5770 models.

Troubleshooting

9

LCD Messages

9-11