Troubleshooting

Scene recorded using another device. Cannot copy the scene.

Scene recorded using another device. Cannot divide the scene.

-Scenes that were not recorded with this camcorder cannot be copied or divided with this camcorder.

Some scenes could not be deleted

-Movies that were protected/edited with other devices and then transferred to a memory card connected to the computer cannot be deleted with this camcorder.

Some scenes were recorded using another device and cannot be copied.

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- Scenes that were not recorded with this camcorder cannot be copied.

 

 

Task in progress. Do not disconnect the power source.

-The camcorder is updating the memory card. Wait until the operation ends and do not disconnect the compact power adapter or remove the battery pack.

This photo cannot be displayed

-You may not be able to display photos taken with other devices or image files created or edited on a computer and then transferred to a memory card connected to the computer.

To record video on this memory card, it is recommended to use a video quality setting other than [59.94P Recording].

-When using a memory card rated SD Speed Class 2 or 4, you may not be able to record movies if you use a recording mode of 28 Mbps LPCM (59.94P), 28 Mbps (59.94P) or 35 Mbps (59.94P).

To use this function change the camera mode to Manual or Cinema

- C, the CUSTOM dial (A91) and some of the functions that can be assigned to the

assignable buttons (A92) cannot be used in mode. Set the mode switch to n(

mode) or E( mode) to use them.

Too many photos and MP4 movies. Disconnect the USB cable.

-Disconnect the USB cable. Try using a memory card reader or decrease the number of photos and MP4 movies on the memory card to fewer than 2,500 (Windows), or 1,000 (Mac OS).

-If a dialog box appeared on the computer screen, close it. Disconnect the USB cable, and restore the connection after a short while.

Unable to recognize the data

-The camcorder cannot recognize data that was recorded using a video configuration that is not supported (PAL or SECAM).

Unable to recover data

-Could not recover a corrupted file. Save your recordings (A108) and initialize the memory card using the [Complete Initialization] option (A36).

List of Messages for Wi-Fi Functions

Refer also to the instruction manual of your access point and other devices you will use.

Another user is already controlling the camcorder. Try again later.

-This message appears on the screen of the Wi-Fi device. Multiple Wi-Fi devices are trying to connect with the camcorder. Make sure only one Wi-Fi device is trying to connect and then touch Retry.

IP address conflict

-Change the camcorder’s IP address to avoid any conflict with devices connected to the same network. Alternatively, change the IP address of the conflicting device.