Casablanca Fan Company 32xxA Troubleshooting, PProblem-ADVANTOUCH POSSIBLEossibleremediesR

ADVAN•TOUCH®

Troubleshooting

Before Requesting Service: Please follow this troubleshooting guide before contacting your dealer for assistance.

Caring for Finishes: For cleaning, a soft brush or lint-free cloth	Changing Light Bulbs
should be used to prevent scratching the finish. A vacuum cleaner	Be sure to turn power to the fan OFF at the wall switch or circuit
brush nozzle can remove heavier dust. Surface smudges or an ac-	breaker before changing light bulbs. Replace bulbs with same type as
cumulation of dirt and dust can easily be removed by using a mild	removed from the fixture. Each fan is rated for a maximum TOTAL
detergent and slightly dampened soft cloth. An antistatic agent	wattage of lighting.
may be used, but never use abrasive cleaning agents. These will
damage the finish. Painted and high-gloss blades may be cleaned	In compliance with US Federal Energy Regulations, this ceiling fan
in the same manner.	contains a device that restricts the light kit to a maximum of 190
Blades: Wood finish blades should be cleaned with a furniture
	watts. Exceeding that limit or the marked limit on this product may
polishing cloth. Occasionally, a light coat of furniture polish may
	result in a fire hazard or improper operation.
be applied for added protection and beauty.
Never Lubricate this Fan!
The precision motor at the heart of your Casablanca fan features
sealed bearings that are lubricated for life. Do not attempt to oil
the motor.

PProblem-ADVAN•TOUCH POSSIBLEossibleremediesR - ..

FAN WILL NOT START -Check main circuit fuses, circuit breakers, or wall switch position. Check all wire connections, making sure the power is turned off during this inspection.

-Pin connectors are not making good contact. Check all connections. -Battery weak—install fresh battery.

-Fan receiver defective—replace.

FAN DOES NOT RESPOND		-Power to fan is off.
TO REMOTE CONTROL -Wrong remote is being used.
	-Remote dip settings changed—see instructions for changing the frequency setting.
FAN WOBBLES OR SHAKES		-Be sure canopy pin is properly set into the slot on the ball.
EXCESSIVELY	-Check that bladeholders have not been bent during installation and blades are balanced.
	-Hanger bracket and/or ceiling outlet are loosely attached: Make sure that the hanger bracket is tightly
	attached to the ceiling outlet box. Make sure that the downrod assembly is secured firmly.
	-Downrod is loosely attached to downrod base: Make sure that all screws are securely tightened.
FAN NOISY DURING	-Check and tighten light fixture retaining screws, glass shade screws and/or the light bulb(s).
OPERATION	-Tighten canopy screws and mounting plate assembly. Check that the wire nuts inside the canopy and
	switch housing are not touching the metal parts or have fallen off the wire splices. Tighten as necessary.
	-Tighten blade holders to flywheel (or direct drive motor)/and blade to bladeholder screws.
	-Make sure all screws in the motor housing are snug, but not overly tight. Defective bulb: Replace bulb.
DOES NOT RUN ON	-If new, “break-in” may be required - run at higher speed for several days.
LOW SPEED
BATTERY LIFE	-Not using Alkaline batteries: Replace with ALKALINE batteries.
SEEMS SHORT

FAN O.K., NO LIGHT: Check for burned out light bulb. Check fan light wires.

LIGHT O.K., NO FAN: Check connectors, may not be making good contact.

REMOTE CONTROL OF FAN IS ERRATIC: Check batteries installed correctly. Install fresh ALKALINE batteries.

FAN STARTS WORKING BY ITSELF: Frequency interference; Change dip switch code.

This device complies with RSS-210 of Industry Canada. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

1.This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful inter- ference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

2.This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna, Increase the separation between the equipment and receiver, Connect the equip- ment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. Note:Any changes or modifications to the transmitter or receiver not expressly approved by Casablanca Fan Company may void one’s authority to operate this remote control.

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