Troubleshooting
Before assuming malfunction and contacting your service provider when experiencing operational problems, be sure to check the following information as well as the troubleshooting section of the CASSIOPEIA User’s Guide first.
Nothing happens when the [Power] button is pressed.
Possible Cause
Recommended Action
Page
The battery is weak.
Charge the battery pack.
32
Internal malfunction
Reset the unit.
34
Operation is disabled when the AC adapter is connected.
Possible Cause | Recommended Action | Page |
The battery is weak. | Charge the battery pack. | 32 |
|
|
|
The unit is not mounted on the cradle | Mount the unit on the cradle correctly. | 20 |
correctly. |
|
|
|
|
|
|
|
|
The battery pack life is very short after each charge. |
| |
|
|
|
Possible Cause | Recommended Action | Page |
Battery pack is damaged or has reached | Contact your original dealer or an | – |
the end of its service life. | authorized CASIO service provider. |
|
|
|
|
|
|
|
Nothing happens when the touch screen is touched. |
| |
|
|
|
Possible Cause | Recommended Action | Page |
|
|
|
The touch screen is out of calibration. | Recalibrate the touch screen. | 18 |
|
|
|
Static electricity or some other problem | Reset the unit. | 34 |
has caused the touch screen to |
|
|
malfunction. |
|
|
|
|
|
The touch screen is damaged. | Contact your original dealer or an | – |
| authorized CASIO service provider. |
|
|
|
|
41
