Problem

Possible Cause and Recommended Action

 

Images cannot be

1)The USB cable may not be connected securely. Check all

 

transferred over a

connections.

 

USB connection.

2)The wrong USB communication protocol is selected. Select

 

 

the correct USB communication protocol in accordance with

 

 

the type of device you are connecting (pages 117, 126).

 

 

3)If the camera is not turned on, turn it on.

 

 

4)Your computer may not be able to recognize the camera if

 

 

you connect via a USB hub. Always connect directly to the

 

 

computer’s USB port.

 

 

 

 

Language selection

1)You did not configure initial settings after purchasing the

 

screen appears

camera or the battery may have been left with a dead battery.

 

when the camera is

Check the camera setup (pages 17, 140).

 

turned on.

2)There may be a problem with the camera’s memory data. If

 

 

this is the case, perform the reset operation to initialize the

 

 

camera’s setup (page 143). After that, configure each setting.

 

 

If the language selection screen does not re-appear when you

 

 

turn the camera on, it means that the camera’s memory

 

 

management data has been restored.

 

 

If the same message appears after you turn power back on,

 

 

contact your retailer or a CASIO authorized service center.

 

 

 

 

The time and date

Load the camera’s battery and reconfigure the time and date

 

settings configured

settings (page 17). Do not remove the battery from the camera

 

the first time after

for at least 24 hours after configuring time and date settings.

 

purchasing the

After that, the settings will not be reset if you remove the

 

camera are reset to

battery.

 

their factory

• If the time and date are reset to their factory default settings

 

defaults when

when you remove the battery after it has been loaded for

 

remove the

more than 24 hours, it could mean that the camera’s setting

 

camera’s battery.

memory is defective. Contact your retailer or a CASIO

 

 

authorized service center.

 

 

 

166

Appendix