Troubleshooting

Problem

 

Possible Cause

Action

See page

 

 

 

 

Nothing happens when the

1. One or more of the melody

1. Use the Mixer to turn on

E-39

LAYER or SPLIT button is

channels (2 through 4) is turned

Channels 2 through 4.

 

pressed.

 

 

off.

 

 

 

 

 

 

 

 

2. The volume setting of one or

2. Use the Mixer to raise the volume

E-40

 

 

 

more of the melody channels (2

setting of Channels 2 through 4.

 

 

 

 

through 4) is too low.

 

 

 

 

 

 

 

3. The digital piano is in record

3. The LAYER and SPLIT buttons

E-63, 64

 

 

 

standby.

 

 

are disabled during recording

 

 

 

 

 

 

 

and record standby.

 

 

 

 

4. The SMF Player Mode is currently

4. Turn off the SMF Player Mode.

E-72

 

 

 

being use.

 

 

LAYER and SPLIT are not

 

 

 

 

 

 

 

available while the SMF Player

 

 

 

 

 

 

 

Mode is in use.

 

 

No sound is produced when

1. USB cable is not connected

1. Connect USB cable properly.

E-78

playing MIDI data from a

properly.

 

 

 

 

 

computer.

 

 

2. Channel is turned off, or volume

2. Use the Mixer to turn the channel

E-39, 40

 

 

 

setting is too low.

 

 

on, or raise the volume setting.

 

Playing on the digital piano

The computer’s MIDI Thru function

Turn off the MIDI Thru function on

E-71

produces an unnatural sound

is turned on.

 

 

the computer or turn off Local

 

when connected to a computer.

 

 

 

Control on the digital piano.

 

Cannot

record

chord

Accomp/Song MIDI Out is turned

Turn on Accomp/Song MIDI Out.

E-71

accompaniment data

on a

off.

 

 

 

 

 

computer.

 

 

 

 

 

 

 

 

The digital piano starts up

1. Flash memory is corrupted. There

1. a. Disconnect the AC adaptor and

E-14

abnormally when it is turned

is something wrong with the card.

press the POWER button.

 

on.

 

 

 

 

 

b. Reconnect the AC adaptor, and

 

 

 

 

 

 

 

then press the POWER button

 

 

 

 

 

 

 

again to turn on power.

 

 

 

 

 

 

 

c. Use the

TRANSPOSE/

E-71

 

 

 

 

 

 

FUNCTION button to perform

 

 

 

 

 

 

 

the system reset operation.

 

 

 

 

 

 

 

• If this does not solve the

 

 

 

 

 

 

 

problem,

contact your

 

 

 

 

 

 

 

nearest authorized CASIO

 

 

 

 

 

 

 

Service Provider to request

 

 

 

 

 

 

 

repair.

 

 

 

 

 

2. The digital piano

detected

2. Wait (about 40 seconds) until the

 

 

 

 

abnormal flash memory data and

“Pls Wait” message disappears

 

 

 

 

is automatically

resetting the

from the display.

 

 

 

 

digital piano system.

 

 

 

 

A downloaded tone

with

Someone may have turned off the

Use the TRANSPOSE/FUNCTION

E-71

waveform

contains noise or

digital piano while data was being

button to perform the system reset

 

digital piano operations become

stored in Flash memory or

operation. If this does not correct

 

abnormal when user data is

something else has caused Flash

the problem, contact your nearest

 

selected.

 

 

memory contents

to

become

authorized CASIO Service Provider

 

 

 

 

corrupted for some reason.

to request maintenance.

 

 

 

 

 

 

 

 

 

 

E-90