Troubleshooting

When the register does not operate at all

Perform the following check whenever the cash register enter an error condition as soon as you switch it on. The results of this check are required by service personnel, so be sure to perform this check before you contact a CASIO representative for servicing.

Start

 

 

No

 

Is register plugged in?Plug in the power cord.

 

 

Yes

 

 

 

 

 

 

 

 

 

Is power on?

Yes

No

Set the mode switch to any position other than OFF.
Do figures appear on the display?

No

Is the electrical outlet active?

No

Use other outlet.

 

 

Yes

 

 

Yes

 

 

 

 

 

 

Contact CASIO servicerepresentative.
Do keys function?

No

Is the mode switch position

No

 

correct?

 

 

Yes

 

 

Yes

Contact CASIO service

representative.

Does paper feed?

No

Is paper loaded correctly?

No

 

 

Yes

 

Yes

 

 

 

Set to correct position.Load paper.
Printing becomes light?

Yes

No

Contact CASIO service

representative.

Contact CASIO service

representative.

Install new ink ribbon.

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