Casio TK-7500 When an error occurs, Troubleshooting, This section describes what to do when you have problems with operation

TroubleshootingThis section describes what to do when you have problems with operation.

When an error occurs

Errors are indicated by an error codes. When this happens, you can usually find out what the problem is as shown below.

Press Cand check the appropriate section of this manual for the operation you want to perform.

Error code	Message	Meaning	Action
E001	Wrong mode	Mode switch position changed before finalization.	Return the mode switch to its original setting and
			finalize the operation.
		Clerk button pressed before finalization of a registration	Press the original clerk button and finalize the
E003	Wrong operator	being performed under another clerk button.	transaction before pressing another clerk button.
		The signed on clerk differs from the clerk performed the	Input correct check number or assign the proper clerk
		tracking check registration.	number.
E004	Error INIT/FC	Initialization or unit lock clear operation in progress.	Complete operation.
E005	Insufficient	Memory allocation exceeds total memory capacity.	Reallocate memory or expand memory (if possible).
	memory
E008	Please sign on	Registration without entering a clerk number.	Enter a clerk number.
E009	Enter password	Operation without entering the password.	Enter password.
E010	Close the drawer	The drawer is left open longer than the program time	Close the drawer.
		(drawer open alarm).
E011	Close the drawer	Attempt to register while the cash drawer is open.	Shut the cash drawer.
E013	Journal paper near	Journal paper near end. (option)	Replace the journal paper.
	end
E015	Check R/J printer	Printer error
E016	Change back to REG	Two consecutive transactions attempted in the refund mode.	Switch to another mode and then back to the RF mode
	mode		for the next transaction.
E017	Enter CHK/TBL	Attempt made to register an item without inputting a check number.	Input a check number.
	number
E018	Enter Table number	Attempt made to register an item without inputting a table number.	Input a table number.
E019	Enter number of	Finalize operation attemped without entering the number of	Enter the number of customer.
	customers	customer.
E021	No Dept Link	No department linked PLU is registered.	Correct the program.
E022	Not found PLU	PLU code is not found in the scanning PLU file.	Perform department registration.
E023	Stock shortage	Actual stock quantity becomes less than the minimum stock	Perform stock maintenance.
		quantity.
E024	No stock	Actual stock quantity becomes/is negative.	Perform stock maintenance.
E025	Illegal scale read	Scale read error/perform non-scale registration to scalable	Retry registration/register to a proper department or
	or entry	item.	PLU.
E026	Enter	No condiment/preparation PLU is registered.	Register condiment/preparation PLU.
	condiment/prepar-
	ation PLU
E029	In the tender	Item registration is prohibited, while partial tender.	Finalize the transaction.
	operation
E030	Press RATE TAX key	Finalization of a transaction attempted without registering	Register <RATE TAX>.
		rate-tax.
E031	Press ST key	Finalization of a transaction attempted without confirming	Press <SUBTOTAL>.
		the subtotal.
E032	Press FSST key	Finalization of a transaction attmempted without confirming	Press <FS/ST>.
		of the food stamp subtotal.
E033	Enter tender	Finalize operation attempted without entering amount	Enter the amount tendered.
	amount	tender.
E035	Change amount	Change amount exceeds preset limit.	Input amount tendered again.
	exceeds limit
E036	Remove money from	Contents of the drawer exceed programmed limit.	Perform pick up operation.
	the drawer
E037	Digit or amount	High amount lock out/low digit lock out error	Enter correct amount.
	limitation over
E038	Perform money	Read/reset operation without declaring cash in drawer. This	Perform money declaration.
	declaration	error appears only when this function is activated.
E040	Issue guest	Attempt to register a new transaction without issuing a	Issue a guest receipt.
	receipt	guest receipt.
E041	Print validation	Attempt to register a new transaction without validation.	Perform validation operation.
E044	Print cheque	Attempt to register a new transaction without printing check.	Perform check print.
E045	Print Cheque	Attempt to register a new transaction without printing check	Perform check endorsement.
	Endorsement	endorsement.
E046	REG buffer full	Registration buffer full.	Finalize the transaction.
		Separate check buffer full.	Allocate sufficient separate check buffer.
E047	Print bill	Attempt to register a new transaction without printing slip.	Perform slip printing operation.
E048	Insert slip paper	No paper is inserted or paper is out in the slip printer.	Insert new slip paper.
	and retry

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