Troubleshooting

 

Problem

 

 

Possible Cause

Action

See page

 

 

 

 

 

 

 

The key or tuning does not

1. The

tuning

or

transpose

1. Change the transpose or tuning

E-69, 70

match when playing along with

parameter is set to a value other

parameter value to 00.

 

another MIDI machine.

 

than 00.

 

 

 

 

 

 

 

 

 

2. Mixer coarse tune, fine tune, and/

2. Use the Mixer to change the

E-42

 

 

 

 

or octave shift settings are values

coarse tune, fine tune, and/or

 

 

 

 

 

other than 00.

 

 

octave shift settings to 00.

 

Parts suddenly drop out during

The number of tones being played

Use the Mixer to turn unneeded

E-40

song memory playback.

 

at the same time exceeds the

channels off and decrease the

 

 

 

 

 

keyboard’s limitation.

 

number of parts being played.

 

Some parts do not play at all

1. Channels are turned off.

1. Use the Mixer to turn channels

E-40

during song memory playback.

 

 

 

 

on.

 

 

 

 

 

 

2. Volume setting is too low.

2. Use the Mixer to check the

E-41

 

 

 

 

 

 

 

 

volume setting.

 

 

Nothing happens when the

1. One or more of the melody

1. Use the Mixer to turn on

E-40

LAYER or SPLIT button is

channels (2 through 4) is turned

Channels 2 through 4.

 

pressed.

 

 

 

off.

 

 

 

 

 

 

 

 

 

 

2. The volume setting of one or more

2. Use the Mixer to raise the volume

E-41

 

 

 

 

of the melody channels (2 through

setting of Channels 2 through 4.

 

 

 

 

 

4) is too low.

 

 

 

 

 

 

 

 

 

3. The

keyboard

is

in record

3. The LAYER and SPLIT buttons

E-66, 67

 

 

 

 

standby.

 

 

are disabled during recording

 

 

 

 

 

 

 

 

 

and record standby.

 

 

 

 

 

4. The SMF Player Mode is currently

4. Turn off the SMF Player Mode.

E-75

 

 

 

 

being use.

 

 

LAYER and SPLIT are not

 

 

 

 

 

 

 

 

 

available while the SMF Player

 

 

 

 

 

 

 

 

 

Mode is in use.

 

 

No sound is produced when

1. USB cable is not connected

1. Connect USB cable properly.

E-81

playing MIDI data from a

properly.

 

 

 

 

 

computer.

 

 

 

2. Channel is turned off, or volume

2. Use the Mixer to turn the channel

E-40, 41

 

 

 

 

setting is too low.

 

on, or raise the volume setting.

 

Playing

on the

keyboard

The computer’s MIDI Thru function

Turn off the MIDI Thru function on

E-74

produces an unnatural sound

is turned on.

 

 

the computer or turn off Local

 

when connected to a computer.

 

 

 

 

Control on the keyboard.

 

Cannot

record

chord

Accomp/Song MIDI Out is turned

Turn on Accomp/Song MIDI Out.

E-74

accompaniment

data

on a

off.

 

 

 

 

 

 

computer.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The keyboard

starts up

1. Flash memory is corrupted. There

1. a. Remove the batteries from the

E-14, 15

abnormally when it is turned

is something wrong with the card.

keyboard and disconnect the

 

on.

 

 

 

 

 

 

 

AC adaptor and press the

 

 

 

 

 

 

 

 

 

POWER button.

 

 

 

 

 

 

 

 

 

b. Reload the batteries and/or

 

 

 

 

 

 

 

 

 

reconnect the AC adaptor, and

 

 

 

 

 

 

 

 

 

then press the POWER button

 

 

 

 

 

 

 

 

 

again to turn on power.

 

 

 

 

 

 

 

 

 

c. Use the

TRANSPOSE/

E-74

 

 

 

 

 

 

 

 

FUNCTION button to perform

 

 

 

 

 

 

 

 

 

the system reset operation.

 

 

 

 

 

 

 

 

 

• If this does not solve the

 

 

 

 

 

 

 

 

 

problem,

contact your

 

 

 

 

 

 

 

 

 

nearest authorized CASIO

 

 

 

 

 

 

 

 

 

Service Provider to request

 

 

 

 

 

 

 

 

 

repair.

 

 

 

 

 

 

2. The keyboard detected abnormal

2. Wait (about 40 seconds) until the

 

 

 

 

 

flash memory data and is

“Pls Wait” message disappears

 

 

 

 

 

automatically

resetting the

from the display.

 

 

 

 

 

keyboard system.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

E-98