TROUBLESHOOTING GUIDE - POWER HEAD LED | FOR | ||||||||||
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Power head LED |
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Red LED | Green LED |
| Possible Problem |
| Solution | ||||||
showing | showing |
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OFF | OFF | Normal operation |
| None required | |||||||
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Continuous ON |
| | Programming incomplete | | Complete programming | ||||||
1 BLINK, Pause |
| | Transmitter has not learned | | Program Remote | ||||||
(Repeat) |
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| 1 BLINK, Pause | | Programming incomplete | | Set DOWN LIMIT programming | ||||||
| (Repeat) | | | Check for obstruction, remove | |||||||
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| | obstruction going down | | Check for obstruction, remove. | ||||||
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| Door obstruction going down | |||||||||
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| | Door obstruction going up |
| – Check door spring | ||||||
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| – Contact The Genie Company at | |||||
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| 2 BLINKS, Pause | | Programming incomplete | | Set UP LIMIT programming | ||||||
| (Repeat) | | Wire to power head or wire | | Check power head wiring, check | ||||||
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| connection at power head is |
| connections, | ||||||
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| bad. |
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| – Replace or repair | |||||
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| | | Check | |||||||
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| | Continuous obstruction of | | Check for obstruction | ||||||
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| 3 BLINKS, Pause | | Limits set backwards | | Clear limits and reprogram | ||||||
| (Repeat) |
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| (See section | 6 | ) |
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| 4 BLINKS, Pause | | Wall console wire short | Check wall console and wiring. | |||||||
| (Repeat) |
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| Staples can cut insulation and shorts | |||||
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| wires. Repair or replace wall console | |||||
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| and/or wiring. | |||||
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| – Contact The Genie Company at | |||||
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| | Wall console wires reversed | | |||||||
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| Reverse wire placement in power | |||||||||
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| in power head connector. |
| head connector. (See section | 3 | ) | ||||
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| 5 BLINKS, Pause | | Chain/belt is too tight | | Adjust chain/belt tension | ||||||
| (Repeat) |
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| (See section | 1 | ). | |||
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| – Contact The | Genie Company at | ||||
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| | Control system failure | | |||||||
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| Contact Genie® authorized dealer for | |||||||||
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| | Thermal Protector activated |
| service | ||||||
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| Wait until Thermal Protector cools | |||||||||
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| and resets. NOTE: The 5 BLINKS | |||||
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| pattern will remain blinking until | |||||
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| the next opener activation. If the | |||||
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| Thermal Protector does not reset. | |||||
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| – Contact Genie® authorized dealer | |||||
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| for service. | |||||
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28 | PN# 3642036534, 02/26/2010 REV. 1 |
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