Having a Problem?
Situation | Probable Cause & Solution |
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1.Does the opener have electric power? Plug a lamp into the outlet. If it doesn't light, check the fuse box or the circuit breaker. (Some outlets are controlled by a wall switch.)
2.Have you disabled all door locks? Review installation instruction warnings on Page 7.
3.Is there a
4.The garage door spring may be broken. Have it replaced.
5.Repeated operation may have tripped the overload protector in the motor. Wait 15 minutes. Try again.
1.Is the door control push bar lit? If not, Remove the bell wire from the opener terminal screws. Short the red and white terminals by touching both terminals at the same time with a piece of wire. If the opener runs, check for a faulty wire connection at the door control, a short under the staples, or a broken wire.
2.Are the wiring connections correct? Review Installation Step 7, page 17.
1.Is the door push bar flashing? If your model has the Lock feature, turn it off.
2.Your opener needs to
3.Program the receiver to match the remote control code.
4.Repeat the receiver programming procedure with all remote controls.
1.Change the location of the remote control in your car.
2.Check to be sure the antenna on the right side panel of opener extends fully.
3.Some installations may have shorter range due to a metal door, foil backed insulation, or metal garage siding.
If operational noise is a problem because of proximity of the opener to the living quarters, the Vibration Isolator Kit 41A3263 can be installed. This kit was designed to minimize vibration to the house and is easy to install.
1.Be sure that all remote control push buttons are off.
2.Remove the bell wire from the door control terminals and operate from the remote control only. If this solves the problem, the door control is faulty (replace), or there is an intermittent short on the wire between the door control and the opener.
3.Clear memory and reprogram all remote controls.
The door doesn't open | 1. | If the door has been working properly but now doesn't open all the way, increase the up |
completely: |
| force. See page 25. |
| 2. | Is something obstructing the door? Remove the obstruction or repair the door. |
| 3. | If door opens at least 5 feet, the travel limits may need to be increased. One turn equals |
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| 2 inches of travel. See page 24. |
Review the travel limits adjustment procedures on page 24.
Repeat the safety reverse test after any adjustment of door arm length, close force or down limit.
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