Chauvet RVM General Troubleshooting, Symptom, Possible Cause, Possible Action, Technical Support

General Troubleshooting

Symptom		Possible Cause		Possible Action
	∙	Excessive load on the circuit	∙ Make sure that the total load
Circuit breaker				does not exceed 80% of the
				breaker or fuse nominal current
or fuse keeps
blowing	∙	Short circuit along the power	∙	Check the power lines and
		lines		power cords
	∙ No energy on power outlet		∙	Check power outlet
			∙ Change to another outlet
Product does	∙	Loose or damaged power cord	∙	Check the power cord
	∙	Blown fuse	∙	Replace blown fuse with a
not power up
				good one of the same type and
				rating
	∙	Internal problem	∙ Send product for repair
	∙	Wrong starting address on the	∙	Set the correct starting address
		fixture		on the fixture
			∙ Use the right fader(s) on the
				controller
	∙	Wrong DMX personality on the	∙ Set the correct DMX personality
Fixture does not		fixture		on fixture
			∙	Assign the faders accordingly
respond to DMX
	∙	Wrong polarity setting on the	∙ Change the signal polarity on
		DMX controller		the controller
	∙ Loose or damaged DMX cable		∙	Check the DMX cable before
				the faulty unit
	∙	Internal problem	∙ Send product for repair
	∙	Signal cables are not DMX	∙	Replace non DMX cables with
		compatible		true DMX cables
	∙	Interference with AC or radio	∙	Keep DMX cables away from
		signals		AC wires or radio equipment
	∙	DMX cable too long	∙	Install an optically coupled
Intermittent DMX				DMX amplifier right before the
Problems				fixture with intermittent
				problems
	∙	Too many fixtures connected	∙	Install an optically coupled
				DMX amplifier after unit #32
	∙	Terminator not connected	∙	Install a terminator, as indicated
				in “DMX Primer”.

If you still experience problems after trying the above solutions, contact CHAUVET®

Technical Support.

Page 20 of 24 Scorpion™ RVM/RGY/GVC User Manual (Rev. 01e)