Maintenance and Troubleshooting
Troubleshooting Please review following information to solve common problems
you may encounter with MP3200(BT). If the problems are not
covered in this section, please inquire to your supplier for
technical support.
Problems Solutions
No power Make sure the battery pack is installed
properly.
Recharge the battery pack.
Media does not feed
Ensure media cover is closed.
Remove the obstruction in paper path.
Poor print quality Clean print head.
Check and recharge the battery pack.
Check the quality of media.
Communication Error
Check if the media is loaded.
Check baud rate.
Replace cable to terminal.
No print
Make sure the sensor and the media are set
correctly.
Verify if the communication between the host
system and the printer is established correctly.
Replace the battery pack.
Extending Battery Life Here are some tips for extending the overall life of your
batteries :
(1) The battery storage temperature is 40°F to 104°F (4°C to
40°C). Don’t store a fully charged battery pack at
temperature above this range for a long period – the battery
pack may permanently lose charge capacity.
(2) Don’t disassemble, or modify a rechargeable battery pack.
Otherwise, it will leak, overheat or crack.
(3) Always use a Cino charger to charge. The use of any other
kind of charger may damage the battery pack.
(4) Remove the battery pack from MP3200(BT) if you will not
use it for a long time.
(5) Don’t touch or moisten the rechargeable battery pack with
fresh water or seawater. If a battery pack is moistened, it will
heat up or rust.
(6) Remember that any rechargeable battery pack will lose its
ability to maintain a charge over time. It can only be
recharged a finite number of times before it must be
replaced.
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MP3200 User’s Guide