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Cisco Systems
301, 303 manual
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85 pages, 2.78 Mb
Cisco Small Business
SPA 300 Series IP Phones
Models 301 and 303
USER GUIDE
Contents
Main
2010 Cisco Systems, Inc. All rights reserved. OL-22243-01
June 2010
Chapter 1: Getting Started 6
Chapter 2: Installing Your Phone 18
Chapter 3: Using Basic Phone Functions 35
Chapter 4: Using Advanced Phone Features 57
Chapter 5: Using the Web Interface 73
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Getting Started
About This Document
Organization
Overview of the Cisco Small Busine ss 300 Series IP Phones
Caring for Your Phone
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Getting to Know the Cisco SPA 303
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Softkey Buttons
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Screen Icons
Using Keypad Shortcuts
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Installing Your Phone
Before You Begin
Installing Your Cisco SPA 301 IP Phone
Connecting the Handset
Connecting the Power
Connecting Your Cisco SPA 301 to the Network
Wireless-G Bridge for Phone Adapters Quick Installation Guide
(Optional) Connecting Your Cisco SPA 301 to the Wireless Network
Installing Your Cisco SPA 303 IP Phone
Connecting the Handset
Connecting the Power
Wireless-G Bridge for Phone Adapters Quick Installation Guide
Connecting Your Cisco SPA 303 to the Network
(Optional) Connecting Your Cisco SPA 303 to the Wireless Network
(Optional) Installing the Cisco SPA 303 Stand
(Optional) Connecting a PC to Your Cisco SPA 303
(Optional) Connecting Wired and Wireless Headsets
(Optional) Mounting Your Cisco SPA 30X Phone to the Wall
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Reversing the Handset Retention Tab
Verifying Phone Startup
Upgrading Your Phones Firmware
Determining Your Current Firmware Version
Download the Firmware
Get Your Phones IP Address
Install the Firmware
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Using Basic Phone Functions
Using Phone Hardware and Accessories (Cisc o SPA 303)
Using the Speakerphone
Using the Headset with Your IP Phone
Switching Between the Handset/He adset/Speakerphone During a Call
Sending Audio to the Phone Speaker
Adjusting Call Volume and Muting
Adjusting Call Volume
Adjusting the Ringer Volume
Using Mute (Cisco SPA 303)
Placing or Answering a Call
Using Dial Assistance (Cisco SPA 303)
Using Hold and Resume
Switching Between Multiple Calls on Hold on a Single Line (Cisco SPA 303)
Ending a Call
Transferring Calls (Cisco SPA 303)
Performing an Attended Transfer
Performing an Unattended (Blind) Transfer
Transferring a Held Call to an Active Call
Redialing a Number
Viewing and Returning Missed Calls (Cisco SPA 303)
Turning the Missed Calls Shortcut On and Off
Forwarding Calls
Forwarding All Calls
Forwarding Calls When Your Phone is Busy
Forwarding Calls When You Dont Answer the Phone
Delaying Call Forwarding When You Dont Answer the Phone (Cisco SPA 303)
Stopping Call Forwarding
Setting Do Not Disturb
Activating Do Not Disturb
Deactivating Do Not Disturb
Turning Call Waiting On and Off
Picking Up a Call from Another Extension (Cisco SPA 303)
Parking a Call (Cisco SPA 303)
Placing a Three-Way Conference Call
Conferencing a Held Call with an Active Call (Cisco SPA 303)
Using the Phone Directories (Cisco SPA 303)
Using Your Personal Directory
Using the Corporate Directory
Using the Call History Lists
Viewing the Call History Lists
Calling from the Call History Lists
Deleting a Number from the Call History Lists
Saving a Call History List Number to Your Directory
Setting or Changing a Phone Password
Accessing Voicemail
Using Advanced Phone Features
Configuring Privacy and Security Features
Blocking Caller ID
Blocking Anonymous Calls
Using Secure Call
Enabling Dial Assistance (Cisco SPA 303)
Adding and Using Speed Dials
Creating Speed Dials on Unused Line Buttons (Cisco SPA303)
Creating Numerical Speed Dials
Using Speed Dials
Using the Paging Feature
Paging Another Phone
Paging a Group of Phones
Configuring Auto Answer (Cisco SPA 303)
Monitoring/Accessing Another Phone from Your Phone (Cisco
Customizing Your LCD Screen (Cisco SPA 303)
Changing the LCD Screen Contrast
Configuring the Phone Screen Saver
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Turning on the Screen Saver
Using Ring Tones (Cisco SPA 303)
Changing Your Ring Tone
Configuring Date and Time Parameters on Your Phone (Cisco
Setting Your Phones Date and Time
Using Star Codes
Using Advanced Phone Features
Code Definition
Using the Interactive Voice Response Menu on the Cisco SPA 301
Advanced Procedures for Technical Support Personnel (Cisc o
Rebooting Your Phone
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Using the Web Interface
Logging in to the Web Interface
Setting Do Not Disturb
Configuring Call Forwarding
Configuring Call Waiting
Blocking Caller ID
Blocking Anonymous Calls
Using Your Personal Directory (Cisco SPA 303)
Viewing Call History Lists
Creating Speed Dials
Accepting Text Messages (Cisco SPA 303)
Adjusting Audio Volume
Changing the LCD Contrast (Cisco SPA 303)
Configuring the Phone Screen Saver (Cisco SPA 303)
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Where to Go From Here