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Cisco Systems 301, 303 Chapter 1: Getting Started 6, Chapter 2: Installing Your Phone 18

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Cisco Small Business IP Phone SPA 30X User Guide (SIP) 1

Contents

Chapter 1: Getting Started 6

About This Document 6

Overview of the Cisco Small Business 300 Series IP Phones 8

Caring for Your Phone 8

Getting to Know the Cisco SPA 301 9

Getting to Know the Cisco SPA 303 11

Softkey Buttons 13

Screen Icons 15

Using Keypad Shortcuts 16

Chapter 2: Installing Your Phone 18

Before You Begin 18

Installing Your Cisco SPA 301 IP Phone 19

Connecting the Handset 19

Connecting the Power 19

Connecting Your Cisco SPA 301 to the Network 20

(Optional) Connecting Your Cisco SPA 301 to the Wireless Network 20

Installing Your Cisco SPA 303 IP Phone 21

Connecting the Handset 21

Connecting the Power 22

Connecting Your Cisco SPA 303 to the Network 22

(Optional) Connecting Your Cisco SPA 303 to the Wireless Network 22

(Optional) Installing the Cisco SPA 303 Stand 23

(Optional) Connecting a PC to Your Cisco SPA 303 23

(Optional) Connecting Wired and Wireless Headsets 23

(Optional) Mounting Your Cisco SPA 30X Phone to the Wall 24

Reversing the Handset Retention Tab 30

Verifying Phone Startup 31

Upgrading Your Phone’s Firmware 32

Determining Your Current Firmware Version 32

Download the Firmware 33

Contents

Main 2010 Cisco Systems, Inc. All rights reserved. OL-22243-01 June 2010 Chapter 1: Getting Started 6 Chapter 2: Installing Your Phone 18 Chapter 3: Using Basic Phone Functions 35 Chapter 4: Using Advanced Phone Features 57 Chapter 5: Using the Web Interface 73 Page Getting Started About This Document Organization Overview of the Cisco Small Busine ss 300 Series IP Phones Caring for Your Phone Page Page Getting to Know the Cisco SPA 303 Page Softkey Buttons Page Screen Icons Using Keypad Shortcuts Page Installing Your Phone Before You Begin Installing Your Cisco SPA 301 IP Phone Connecting the Handset Connecting the Power Connecting Your Cisco SPA 301 to the Network Wireless-G Bridge for Phone Adapters Quick Installation Guide (Optional) Connecting Your Cisco SPA 301 to the Wireless Network Installing Your Cisco SPA 303 IP Phone Connecting the Handset Connecting the Power Wireless-G Bridge for Phone Adapters Quick Installation Guide Connecting Your Cisco SPA 303 to the Network (Optional) Connecting Your Cisco SPA 303 to the Wireless Network (Optional) Installing the Cisco SPA 303 Stand (Optional) Connecting a PC to Your Cisco SPA 303 (Optional) Connecting Wired and Wireless Headsets (Optional) Mounting Your Cisco SPA 30X Phone to the Wall Page Page Page Page Page Reversing the Handset Retention Tab Verifying Phone Startup Upgrading Your Phones Firmware Determining Your Current Firmware Version Download the Firmware Get Your Phones IP Address Install the Firmware Page Using Basic Phone Functions Using Phone Hardware and Accessories (Cisc o SPA 303) Using the Speakerphone Using the Headset with Your IP Phone Switching Between the Handset/He adset/Speakerphone During a Call Sending Audio to the Phone Speaker Adjusting Call Volume and Muting Adjusting Call Volume Adjusting the Ringer Volume Using Mute (Cisco SPA 303) Placing or Answering a Call Using Dial Assistance (Cisco SPA 303) Using Hold and Resume Switching Between Multiple Calls on Hold on a Single Line (Cisco SPA 303) Ending a Call Transferring Calls (Cisco SPA 303) Performing an Attended Transfer Performing an Unattended (Blind) Transfer Transferring a Held Call to an Active Call Redialing a Number Viewing and Returning Missed Calls (Cisco SPA 303) Turning the Missed Calls Shortcut On and Off Forwarding Calls Forwarding All Calls Forwarding Calls When Your Phone is Busy Forwarding Calls When You Dont Answer the Phone Delaying Call Forwarding When You Dont Answer the Phone (Cisco SPA 303) Stopping Call Forwarding Setting Do Not Disturb Activating Do Not Disturb Deactivating Do Not Disturb Turning Call Waiting On and Off Picking Up a Call from Another Extension (Cisco SPA 303) Parking a Call (Cisco SPA 303) Placing a Three-Way Conference Call Conferencing a Held Call with an Active Call (Cisco SPA 303) Using the Phone Directories (Cisco SPA 303) Using Your Personal Directory Using the Corporate Directory Using the Call History Lists Viewing the Call History Lists Calling from the Call History Lists Deleting a Number from the Call History Lists Saving a Call History List Number to Your Directory Setting or Changing a Phone Password Accessing Voicemail Using Advanced Phone Features Configuring Privacy and Security Features Blocking Caller ID Blocking Anonymous Calls Using Secure Call Enabling Dial Assistance (Cisco SPA 303) Adding and Using Speed Dials Creating Speed Dials on Unused Line Buttons (Cisco SPA303) Creating Numerical Speed Dials Using Speed Dials Using the Paging Feature Paging Another Phone Paging a Group of Phones Configuring Auto Answer (Cisco SPA 303) Monitoring/Accessing Another Phone from Your Phone (Cisco Customizing Your LCD Screen (Cisco SPA 303) Changing the LCD Screen Contrast Configuring the Phone Screen Saver Page Turning on the Screen Saver Using Ring Tones (Cisco SPA 303) Changing Your Ring Tone Configuring Date and Time Parameters on Your Phone (Cisco Setting Your Phones Date and Time Using Star Codes Using Advanced Phone Features Code Definition Using the Interactive Voice Response Menu on the Cisco SPA 301 Advanced Procedures for Technical Support Personnel (Cisc o Rebooting Your Phone Page Using the Web Interface Logging in to the Web Interface Setting Do Not Disturb Configuring Call Forwarding Configuring Call Waiting Blocking Caller ID Blocking Anonymous Calls Using Your Personal Directory (Cisco SPA 303) Viewing Call History Lists Creating Speed Dials Accepting Text Messages (Cisco SPA 303) Adjusting Audio Volume Changing the LCD Contrast (Cisco SPA 303) Configuring the Phone Screen Saver (Cisco SPA 303) Page A Where to Go From Here