Using Basic Phone Functions
Ending a Call
Cisco Small Business IP Phone SPA 30X User Guide (SIP) 40
3
To resume the call, press the Flash button (Cisco SPA 301) or the flashing red line
button for the call (Cisco SPA 303). If you have multiple calls (Cisco SPA 303), all
calls are put on hold except the active call.
If you are on a call and another call comes in:
Cisco SPA 301
Press the Flash button. To resume the first call, press the Flash button again.
Cisco SPA 303
Do one of the following:
•Press the answer or ignore softkey.
•Press the Hold button to place the call on hold and press the flashing red
line button answer the incoming call.
To resume the first call, press the flashing red line button.

Switching Between Multiple Calls on Hold on a Single Line

(Cisco SPA 303)

You can have up to two calls on each phone line. If one or more calls on a line is on
hold, the black bar at the top of the screen shows the call that is on hold (indicated
by the right arrow). The call information at the bottom of the screen shows the
active call.
To switch between two calls on a single line, press the flashing line button. If
multiple calls are on hold on multiple lines, use the navigation button to scroll up or
down and press the flashing line button for the call you have selected.
Ending a Call
To end a call:
•If you are using the handset, hang up.
•If you are using the speakerphone, press the Speaker button (Cisco SPA 303).
•If you are using the headset, either press the Headset button (wired) or replace
the receiver (when using certain wireless models) - Cisco SPA 303.