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Cisco Systems 78-14784-02 manual Starting the CRWS Software, http//10.10.10.1, 2-22

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What to Do If You Cannot Connect to a Website

Chapter 2 Installation

What to Do If You Cannot Connect to a Website

What to Do If You Cannot Connect to a Website

If you cannot connect to the Internet, using the factory configuration, or if you have loaded new Cisco IOS software on the router since you installed it, you can configure the router, using the Cisco Router Web Setup (CRWS) software. The CRWS software is already loaded on the router. This software is run from a PC connected to the router.

Starting the CRWS Software

Follow these steps to start the CRWS software:

Step 1 Start, or restart, a PC that is connected to one of the router’s built-in Ethernet switch ports (1, 2, 3, or 4).

Step 2 Open a web browser. Make sure that the browser is set to work in online mode.

•In Internet Explorer, click the File menu, and verify that the “work offline” option is unchecked.

•In Netscape, the default selection in the File menu is set to work online.

Step 3 Enter the following universal resource locator (URL):

http://10.10.10.1

Tip If the CRWS home page does not appear when you enter the URL http://10.10.10.1, test the connection between the PC and the router by doing the following:

1.Check that the OK LED on the router is on, and check the cable connection between the router and the PC.

2.If the CRWS home page still does not appear, verify that the web browser’s “work offline” option is disabled.

3.If the web page still does not appear, verify that the PC is automatically configured to receive an IP address. Follow the instructions in the Cisco Router Web Setup User Guide, which is available on Cisco.com.

	Cisco 831 Router and SOHO 91 Router Hardware Installation Guide
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Cisco Systems 78-14784-02 Starting the CRWS Software, What to Do If You Cannot Connect to a Website, http//10.10.10.1

Contents

Cisco Systems, Inc 170 West Tasman Drive San Jose, CA Cisco 831 Router and SOHO 91 Router Hardware Installation GuideCorporate Headquarters 800 553-NETS 6387 Fax 408Turn the television or radio antenna until the interference stops Move the equipment farther away from the television or radioCisco 831 Router and SOHO 91 Router Hardware Installation Guide Copyright 2005 Cisco Systems, Inc. All rights reservedPage Installation Submitting a Service RequestFeatures C O N T E N T STroubleshooting Cisco 831 Router and SOHO 91 Router Hardware Installation Guide Specifications and Cables A-5Contents 78-14784-02Cisco 831 Router and SOHO 91 Router Hardware Installation Guide Contents78-14784-02 Audience PrefaceOrganization Conventions Warnung Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu einer Körperverletzung führen könnte. Bevor Sie mit der Arbeit an irgendeinem Gerät beginnen, seien Sie sich der mit elektrischen Stromkreisen verbundenen Gefahren und der Standardpraktiken zur Vermeidung von Unfällen bewußt xiiiObtaining Documentation Related DocumentationCisco.com Documentation DVD Documentation FeedbackOrdering Documentation Cisco Product Security Overview Reporting Security Problems in Cisco ProductsEmergencies - security-alert@cisco.com act=on Obtaining Technical AssistanceCisco Technical Support Website xviihttp//tools.cisco.com/RPF/register/register.do Submitting a Service Requestxviii Definitions of Service Request Severity Obtaining Additional Publications and InformationPacket magazine is the Cisco Systems technical user magazine for maximizing Internet and networking investments. Each quarter, Packet delivers coverage of the latest industry trends, technology breakthroughs, and Cisco products and solutions, as well as network deployment and troubleshooting tips, configuration examples, customer case studies, certification and training information, and links to scores of in-depth online resources. You can access Packet magazine at this URL Product Overview C H A P T E RFeature FeaturesDescription Router Overview Front PanelBack Panel Figure 1-2 Cisco 831 Back PanelColor LED FunctionsFunction Chapter 1 Product Overview Router Overview Cisco 831 Router and SOHO 91 Router Hardware Installation Guide78-14784-02 Safety InstallationPreparing for Installation Preparing for Installation Preventing Damage to the RouterWarnings Before installing the router, read the following warningsWarning The ports labeled 10BaseT, 100BaseTX, and 10/100 are safety extra-low voltage SELV circuits. SELV circuits should only be connected to other SELV circuits. Avoid connecting these circuits to telephone network voltage TNV circuits Preventing Electrostatic Discharge Damage Unpacking the Box Connecting a Server, PC, or Workstation Installing the RouterPreventing Damage to the Router Cisco 831 Router and SOHO 91 Router Hardware Installation Guide Figure 2-1 Connecting a Server, PC, or WorkstationChapter 2 Installation Installing the Router 78-14784-02Connecting an External Ethernet Switch Optional Built-in Ethernet switch port 4 on the router Connecting a Broadband Modem Connecting to the Internet2-10 Connecting a Terminal or PC to the Console Port 2-11Warning The device is designed to work with TN power systems Connecting the AC Adapter2-12 2-13 Figure 2-5 Connecting the AC adapterON OFF Connecting the Console Port to an Async Modem 2-142-15 Chapter 2 Installation Installing the RouterCisco 831 Router and SOHO 91 Router Hardware Installation Guide Figure 2-6 Connect Console Port to an Async ModemChecking the PC Configuration 2-16LEDs to Check Verifying Router OperationPower/Link Normal PatternsMounting on a Wall Mounting the RouterMounting on a Table 2-18Front panel of router 2-192-20 Chapter 2 Installation Mounting the RouterCisco 831 Router and SOHO 91 Router Hardware Installation Guide Figure 2-8 Mounting Router on WallChapter 2 Installation Connecting to a Website Connecting to a Website2-21 http//10.10.10.1 Starting the CRWS SoftwareWhat to Do If You Cannot Connect to a Website 2-224. If the PC is configured to automatically receive an IP address, but the web page still does not appear, select Start/Run, type winipcfg in the Run window, and examine the address in the IP address field. The address should be in the format 10.10.10.X, in which X is a number that is 2 or greater for example, 10.10.10.2 or 10.10.10.3. If the IP address is not in this format, verify that an Ethernet adapter name is visible in the Adapter field. If it is not, return to Step 3 in the “Checking the PC Configuration” section on page 2-16 and add TCP to the list of protocols. Then return to the beginning of the “Starting the CRWS Software” section on page 2-22, and complete the procedure 2-232-24 Chapter 2 Installation What to Do If You Cannot Connect to a WebsiteCisco 831 Router and SOHO 91 Router Hardware Installation Guide 78-14784-02Problems During First Startup Problems After Router Is Running TroubleshootingBefore You Call Your Cisco Reseller C H A P T E R“Connecting a Broadband Modem” section on Problems During First Startupcorrectly, see the “Connecting a Server, PC, or Workstation” section on page 2-6 or theServer, PC, or Workstation” section on page correctly, see Figure 2-1 in the “Connecting aTable 3-1 Problems During First Startup continued “What to Do If You Cannot Connect to a Website”Problems After Router Is Running Table 3-2 Problems After Router Is RunningSystem Specifications Specifications and CablesA P P E N D I X A Page LAN Port Console Connector Pinouts Cabling SpecificationsEthernet Cable Specifications Maximum Cable DistanceA-10 Appendix A Specifications and Cables Cabling SpecificationsCisco 831 Router and SOHO 91 Router Hardware Installation Guide 78-14784-02I N D E NumericsIN-1 IN-2 IN-3 Index Cisco 831 Router and SOHO 91 Router Hardware Installation GuideIN-4 78-14784-02