To Make a Priority (Precedence) Call:

Enter the MLPP access number (provided by your system administrator) followed by the precedence level (0-4) and the phone number.

Note If you enter an invalid MLPP access number, a verbal announcement alerts you of the error.

To Answer an MLPP Call:

End an active call (if necessary) and answer the MLPP call.

If the active call has lower precedence than the incoming call, the active call is preempted.

Tips

–When you are receiving a priority (precedence) call, an MLPP icon on your phone screen indicates the priority level of the call.

–When you make or receive an MLPP-enabled call, you hear special ring tones and call-waiting tones different from the standard tones.

–When you or the other party are receiving a call that must preempt the current call, disconnect immediately to allow the higher priority call to ring through.

–When you have more than 1 active call, the call with the lowest precedence is preempted. Similarly, for outgoing calls, the call with lower precedence is preempted first.

Call-Blocking (Toll Bar) Override

Call blocking prevents unauthorized use of phones. It is implemented by matching a pattern of specified digits during a specified time of day and day of week or date. The call-blocking override feature allows individual phone users to override the predefined call blocking.

Note Contact your system administrator for your personal identification number (PIN).

To place calls when call-blocking is enabled:

1.Press the Login soft key on the Cisco Unified IP phone.

2.Enter the Personal Identification Number (PIN) that is associated with the phone.

Transfer a Call

To transfer a selected call to another number, you can use blind transfer or consultative transfer:

Blind Transfer

Immediately redirects the call without allowing you to speak to the transfer recipient (the person to whom you are transferring the call).

To make a blind transfer call:

1.During a call, press the Trnsfer soft key. The call is placed on hold.

2.Dial the number to which you want to transfer the call.

Consultative Transfer

Redirects the call after first allowing you to speak to the transfer recipient.

To make a consultative transfer:

1.During a call, press the Trnsfer soft key. The call is placed on hold.

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Cisco Systems 7942G, 7962G manual Call-Blocking Toll Bar Override, Transfer a Call
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7942G, 7962G specifications

The Cisco Systems 7962G is a sophisticated and feature-rich IP phone designed for business environments, catering to both the needs of desk-bound users and mobile professionals. Part of the Cisco 7900 series, the 7962G stands out for its blend of advanced voice communication capabilities, user-friendly interface, and robust design.

At the heart of the 7962G's functionality is its support for Voice over IP (VoIP) technology, allowing users to make and receive high-quality voice calls over the internet. This phone is easily integrated with Cisco’s Unified Communications Manager, ensuring seamless communication within organizations. The device supports various codecs, which enhances call clarity and compresses data for efficient transmission.

One of the most appealing features of the Cisco 7962G is its multi-line capability, allowing users to manage up to six lines simultaneously. This is particularly beneficial for professionals who need to handle multiple calls at once. Each line is equipped with distinct LED indicators, making it easy to see call status at a glance.

The 7962G comes with a large, backlit display which provides clear visibility even in low-light conditions. The user interface is intuitive, enabling easy navigation through contacts, call logs, and voicemail. Users can personalize their experience, accessing features such as call forwarding, conferencing, and speed dialing, all designed to enhance productivity in the workplace.

In terms of connectivity, the Cisco 7962G is equipped with dual Ethernet ports, allowing users to connect to a network and to a computer simultaneously. This is particularly useful in reducing the number of cables needed on the desk and allows for easier access to network resources.

Another notable characteristic of the 7962G is its support for Power over Ethernet (PoE), which simplifies installation by allowing the phone to receive power directly through the Ethernet cable. This eliminates the need for separate power adapters, promoting a cleaner workspace.

The phone also supports a variety of security features, essential for protecting sensitive business communications. This includes encryption protocols to safeguard voice and data traffic.

Overall, the Cisco Systems 7962G is an excellent choice for businesses seeking a reliable and feature-rich IP phone solution. With its advanced VoIP capabilities, user-friendly interface, and robust security features, it serves as an indispensable tool in modern communication strategies, helping organizations operate more efficiently and effectively.
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