If a phone that is using the shared line has Privacy enabled, call information and Barge/cBarge soft keys do not appear on the other phones that share the line.

Hold a Shared-Line Call (SIP)

User can put calls on a shared line on hold like calls on a non shared line.

To place a call on hold while on a shared-line call:

Highlight the call that you want to put on hold.

Press the Hold soft key.

Resume a Shared Line Call (SIP)

User can resume a non-private call placed on hold on a shared line call.

To resume a shared line call:

1.Highlight the call that you want to resume.

2.Press Resume to resume the call.

Tip

When a shared-line call is placed on hold, a flashing green shared line button notifies all the other phones with the shared-line directory number that the call can be resumed.

Enable Privacy on Shared-Line (SIP)

Users can prevent others from viewing, barging, or resuming a Shared-Line Call by enabling the privacy feature on the phone.

To prevent other from viewing or barging calls:

1.Press the privacy line button .

2. The private icon

next to an amber line button

verifies that privacy is on.

3.Press the privacy button again to disable privacy.

Tips

The privacy button is not displayed on the shared-line phone by default. Your system administrator must enable privacy button on a per phone basis.

Privacy is enabled by default for shared-lines. Your system administrator can change the default privacy setting globally or on a per phone basis.

Calls placed on hold with privacy enabled have privacy disabled by default. Your system administrator can change the default privacy on hold setting globally.

Place a Call from Your Local Directory

To access the local phone directory established by your system administrator:

1.Press the Directories button.

2.Press the Navigation Up or Down button or press 4 to select the Local Directory.

3.Press the Navigation Up or Down button to select the Last, First, or Number field search option.

4.Using the keypad, enter the last name or first name for the entry.

When entering letters, select the appropriate number key of the letter you want, and press that key a number of times that equals the position of the target letter. For example, to enter a B, press the 2 key two times, and to enter a C, press the 2 key three times. Use the backspace (<<) soft key to make corrections when entering data.

5.Press the Search soft key to find your selection.

6.If your search results in multiple listings, use the Navigation Up or Down button to select the correct number.

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Cisco Systems 7962G Hold a Shared-Line Call SIP, Resume a Shared Line Call SIP, Enable Privacy on Shared-Line SIP, Tip

7942G, 7962G specifications

The Cisco Systems 7962G is a sophisticated and feature-rich IP phone designed for business environments, catering to both the needs of desk-bound users and mobile professionals. Part of the Cisco 7900 series, the 7962G stands out for its blend of advanced voice communication capabilities, user-friendly interface, and robust design.

At the heart of the 7962G's functionality is its support for Voice over IP (VoIP) technology, allowing users to make and receive high-quality voice calls over the internet. This phone is easily integrated with Cisco’s Unified Communications Manager, ensuring seamless communication within organizations. The device supports various codecs, which enhances call clarity and compresses data for efficient transmission.

One of the most appealing features of the Cisco 7962G is its multi-line capability, allowing users to manage up to six lines simultaneously. This is particularly beneficial for professionals who need to handle multiple calls at once. Each line is equipped with distinct LED indicators, making it easy to see call status at a glance.

The 7962G comes with a large, backlit display which provides clear visibility even in low-light conditions. The user interface is intuitive, enabling easy navigation through contacts, call logs, and voicemail. Users can personalize their experience, accessing features such as call forwarding, conferencing, and speed dialing, all designed to enhance productivity in the workplace.

In terms of connectivity, the Cisco 7962G is equipped with dual Ethernet ports, allowing users to connect to a network and to a computer simultaneously. This is particularly useful in reducing the number of cables needed on the desk and allows for easier access to network resources.

Another notable characteristic of the 7962G is its support for Power over Ethernet (PoE), which simplifies installation by allowing the phone to receive power directly through the Ethernet cable. This eliminates the need for separate power adapters, promoting a cleaner workspace.

The phone also supports a variety of security features, essential for protecting sensitive business communications. This includes encryption protocols to safeguard voice and data traffic.

Overall, the Cisco Systems 7962G is an excellent choice for businesses seeking a reliable and feature-rich IP phone solution. With its advanced VoIP capabilities, user-friendly interface, and robust security features, it serves as an indispensable tool in modern communication strategies, helping organizations operate more efficiently and effectively.