Obtaining Documentation and Submitting a Service Request
Note You must have Adobe Acrobat Reader to view and print PDF files. You can download the reader from Adobe’s website: http://www.adobe.com
3.To read translated and localized warranty information about your product, follow these steps:
a.Enter this part number in the Warranty Document Number field:
b.Select the language in which you would like to read the document.
c.Click Go.
The Cisco warranty page appears.
d.Review the document online, or click the PDF icon to download and print the document in Adobe Portable Document Format (PDF).
Click this link to browse to the Cisco Support and Documentation page:
http://www.cisco.com/cisco/web/support/index.html
Duration of Hardware Warranty
Ninety (90) days.
Replacement, Repair, or Refund Policy for Hardware
Cisco or its service center will use commercially reasonable efforts to ship a replacement part within ten
(10)working days after receipt of a Return Materials Authorization (RMA) request. Actual delivery times can vary, depending on the customer location.
Cisco reserves the right to refund the purchase price as its exclusive warranty remedy.
To Receive a Return Materials Authorization (RMA) Number
Contact the company from whom you purchased the product. If you purchased the product directly from Cisco, contact your Cisco Sales and Service Representative.
Complete the information below, and keep it for reference:
Company product purchased from
Company telephone number
Product model number
Product serial number
Maintenance contract number
Obtaining Documentation and Submitting a Service Request
For information on obtaining documentation, submitting a service request, and gathering additional information, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at:
http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html
Cisco 5700 Series Wireless Controller Installation Guide
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